Trucking Dispatcher

Eagle Systems, Inc. • Harrisburg, PA

2d

About The Position

Eagle Systems, Inc. is seeking a highly organized and detail-oriented Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers. The role involves communicating with drivers and customers, ensuring efficient equipment utilization, and maintaining exceptional service levels in a fast-paced environment.

Eagle Systems uses technology to improve shipment visibility and operational efficiency, while providing drivers with tools to support their success. The company describes itself as employee-focused and considers dispatch team members critical to its success.

Requirements

• Knowledge of ports and railroads.
• Knowledge of FMCSA regulations, safety rules, and DOT preventable truck maintenance.
• Experience working with owner-operator drivers.
• Excellent written and verbal communication skills.
• Ability to work independently as well as in a team environment.
• Knowledge of logs related to commercial/intermodal carriers.
• Computer skills, including confidence using Google Workspace products such as Docs, Sheets, and Gmail, and Microsoft Excel.

Nice To Haves

• Bilingual in Spanish and English.

Responsibilities

• Dispatch and monitor intermodal drivers to ensure on-time pickup and delivery of containers.
• Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
• Communicate daily with drivers about load assignments, route changes, delays, and operational updates.
• Track container status, appointments, chassis availability, and equipment utilization.
• Monitor driver hours-of-service (HOS) compliance and safety requirements.
• Resolve service issues, delays, and unexpected operational challenges.
• Maintain accurate dispatch records and update transportation management systems (TMS).
• Communicate with customers about shipment status, scheduling, and service concerns.
• Coordinate with railroads, steamship lines, brokers, and terminal personnel.
• Review and optimize routes to maximize productivity and minimize empty miles.
• Ensure compliance with company policies, DOT regulations, and customer requirements.

Benefits

• Employer-paid medical, dental, and vision coverage.
• Paid vacation, sick leave, and holidays.
• 401(k) with company match.
• Employee Stock Ownership Program (ESOP).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed