TRIO Success and Engagement Coach (Temporary Part-Time)

Tennessee Board of Regents•Knoxville, TN

6d•Onsite

About The Position

The TRIO Student Support Services Success and Engagement Coach provides individualized guidance, academic support, and skill-building to TRIO SSS participants through one-on-one coaching sessions. The coach monitors student progress, connects students with campus resources, assists with transfer and financial aid processes, and maintains accurate records to support program compliance and student success. The position also contributes to recruitment, program events, and collaboration with faculty and staff to support student development. It is a temporary part-time position in the TRIO Student Support Services Department at the Hardin Valley Campus, working 20–30 hours per week. The pay rate is $18.12 per hour. PSCC students eligible for the Student Employment Program are paid according to experience: $14.00 with no experience, $15.00 with six months of experience, and $16.00 with nine months of experience. The position is open until filled.

Requirements

Degree in psychology, sociology, education, or a related field.
One to two years of experience working with students in an educational setting, preferably as a teacher, academic coach, mentor, or advisor.
Ability to communicate effectively, verbally and in writing.
Excellent interpersonal skills, follow-through, and persistence when working with students, faculty and staff, administration, and the community.
Ability to prioritize work and perform multiple tasks.
Ability to work with diverse staff and populations and with a variety of educational personnel and community audiences.
General knowledge of college programs, requirements, policies, and procedures.
Strong planning, facilitation, and presentation skills.
Ability to work independently and collaboratively as part of a team.
Strong organizational skills and ability to handle multiple tasks.
Ability to assess the needs of educationally disadvantaged students.
Ability to design strategies that use successful motivational techniques.
Ability to maintain confidentiality regarding student information.
Ability to plan and coordinate educational outreach activities.
Understanding, training, sensitivity, and commitment to populations served by the TRIO Student Support Services Program grant.
Proficiency with computer applications and a thorough understanding of Microsoft Office.

Nice To Haves

Experience working or participating in TRIO Programs.
Experience working in higher education.
Experience coaching or mentoring college students.
Bilingual ability in English and Spanish.

Responsibilities

Serve as the first point of contact in the TRIO Student Support Services office.
Provide clerical assistance to TRIO staff as requested.
Establish and maintain a regular meeting schedule with an assigned caseload of students.
Provide academic coaching and diagnostic feedback on students’ financial goals, academic skills, professional development, and career planning.
Document coaching sessions and enter records in the student data management software system.
Assist in monitoring TRIO SSS participants’ progress.
Ensure students receive appropriate academic, transfer guidance, and financial support services.
Assist in designing and implementing workshops on academic success, professional development, financial literacy, and transfer assistance.
Assist in recruiting TRIO-eligible students, including representing TRIO SSS at collegewide events as assigned by the TRIO Director.
Perform other related duties as assigned by the TRIO SSS Director.