Triage Nurse - LPN or RN (Tampa)

Childrens Orthopaedics And Scoliosis Surgery Assoc • Tampa, FL

1d

About The Position

Children’s Orthopaedic and Scoliosis Surgery Associates, LLP (COSSA), a private pediatric orthopaedic practice, is seeking an organized, compassionate Triage Nurse (LPN or RN) to support physicians and help children and families access timely care. The nurse serves as a key contact for families with questions about symptoms, treatment, medications, and recovery. The role requires clear communication, careful documentation, and consistent follow-through while working closely with physicians, physician assistants, and scheduling staff.

The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Duties and required clinical direction will reflect the employee’s LPN or RN licensure, training, and demonstrated competency.

Requirements

• Graduate of an approved practical or professional nursing program.
• Current, active LPN or RN license authorizing practice in Florida.
• Strong verbal and written communication skills in English.
• Ability to communicate calmly and respectfully with children, parents, physicians, and coworkers.
• Strong organizational skills, attention to detail, and ability to prioritize competing requests.
• Proficiency with electronic medical records, computers, multiline telephone systems, and standard office equipment.
• Ability to recognize concerns requiring clinical escalation and work within applicable nursing scope, approved protocols, and provider direction.
• Commitment to patient confidentiality, professional conduct, teamwork, and dependable attendance.

Nice To Haves

• One to two years of experience in a medical office or orthopaedic setting.
• Pediatric nursing, telephone triage, or patient education experience.
• Bilingual skills.

Responsibilities

• Respond to patient calls and electronic messages, gather relevant information, and coordinate next steps using approved protocols within nursing scope.
• Recognize urgent concerns and promptly escalate them to the appropriate clinician.
• Coordinate routine and urgent appointments based on clinical needs, provider guidance, and availability.
• Provide or reinforce approved preoperative, postoperative, medication, cast, and brace instructions.
• Coordinate prescription requests, provider-reviewed test results, and follow-up instructions.
• Document patient communications accurately and promptly in the electronic medical record.
• Monitor assigned calls, messages, and requests through completion or a confirmed handoff.
• Receive and route hospital consultation requests to the appropriate physician or physician assistant.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed