Triage Nurse RN - Pediatrics - Casual

Best Care•Elkhorn, WI

3d•Onsite

About The Position

The Triage Nurse provides telephone triage services to support patients’ plans of care and identify high-risk conditions promptly. The role assesses, monitors, records, and reports changes in patient conditions, prioritizes patient needs, and communicates information between patients and providers. The nurse also prepares and assists patients with examinations and treatment and provides patient and family health education as directed by providers. This casual/prn position is based at Methodist Physicians Clinic - Elkhorn, 20021 Manderson St., Elkhorn, Nebraska. Casual employees work as needed, with shifts that may vary from week to week, Monday through Friday between 8 a.m. and 5 p.m. The role includes telephone and in-clinic nursing duties: documenting assessments and care, supporting continuity of care, handling prescription requests, preparing exam rooms and patients, assisting providers, collecting specimens, and entering orders. The nurse must follow department and provider protocols and maintain accurate records.

Requirements

Graduate of an accredited school of nursing (RN).
At least 1 year of clinical experience.
Current valid Registered Nurse (RN) license, valid compact multistate license, or temporary permit while awaiting licensure.
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required within 3 months of hire.
Knowledge of medical terminology and procedures.
Knowledge of medicine, including recognition and diagnosis of diseases, deformities, and other illnesses.
Ability to manage time effectively and prioritize tasks.
Proficient typing and computer skills, including ability to learn and navigate programs containing patient information.
Ability to provide caring patient services and critically listen to patients and providers to communicate information effectively.
Ability to anticipate, recognize, and resolve problems; problem-solving ability and flexibility across daily activities.
Strong verbal communication skills for positive interaction with providers, staff, and patients.
Ability to follow written and verbal instructions.
Understanding of HIPAA.
Ability to perform medium work, exerting up to 50 pounds of force.

Nice To Haves

Current American Heart Association or American Red Cross Basic Life Support (BLS) certification at time of hire is strongly preferred.
American Heart Association Advanced Cardiac Life Support (ACLS) certification is preferred.

Responsibilities

Perform telephone triage, determine patient needs, document and report patient conditions to providers, and advise patients according to provider instructions.
Receive and return patient calls according to medical priority and department protocols.
Provide patient and family education at the direction of providers and recommend appropriate community resources as needed.
Document labs, procedures, and appointments on tracking forms; follow up on missed appointments and procedures; and assist Health Coaches with patient lists and scheduling as directed.
Maintain clean, organized work areas, exam rooms, and equipment.
Handle prescription renewals and inquiries according to protocols, consulting providers and relaying information to pharmacies.
Provide age-appropriate care in accordance with age-specific criteria.
Complete nursing assessments, use nursing judgment to develop plans of care, prioritize calls, and document concise notes using the SBAR format.
Communicate appropriately between providers and patients, evaluate and document patient understanding of education, and coordinate continued care through specialist referrals.
Prepare exam rooms and equipment, including setting up instruments and stocking supplies.
Prepare patients for provider examinations by reviewing medical records, weighing patients, checking vital signs, reconciling medications, and obtaining relevant information.
Assist providers by retrieving tests and records and obtaining laboratory work as directed.
Dispense medications at a provider’s direction and instruct patients and family members on medication use, education, and treatment.
Assist with or perform phlebotomy; label and handle specimens, complete requisitions, collect specimens, and perform and document quality-control activities.
Ensure accurate order entry and complete required documentation.