Triage Hotline Nurse (RN)

Compass Connections • San Antonio, TX

1d • Onsite

About The Position

Compass Connections is hiring a compassionate and dependable Registered Nurse to provide triage and nursing support for its San Antonio, Texas facility, which provides emergency shelter and group home placement for children while working toward family reunification. The role provides telehealth triage, in-person and virtual assessments, patient education, documentation, and coordination with medical leadership and staff. The nurse helps develop and monitor individual and site health care plans, follows applicable regulatory and agency requirements, maintains the confidentiality of health records, and implements safety protocols, including evacuating with children and staff during emergencies. The role is on-site; remote work is not available. The schedule is Tuesday through Saturday, 7 a.m. to 3 p.m. The hourly rate is $43.86. Fluency in English is required.

Requirements

• Current Registered Nurse license in good standing with the Texas Board of Nursing.
• Bachelor of Science in Nursing.
• At least 5 years of experience as a registered nurse.
• Current BLS certification.
• First aid, CPR, and emergency behavior intervention certifications.
• Fluency in English and the ability to communicate effectively verbally and in writing.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility upon request; applicants must be authorized to work for any U.S. employer. Visa sponsorship is unavailable.
• Pass pre-employment and biennial criminal background checks.
• Ability to collaborate with staff, service providers, and other professionals.
• Ability to work in a fast-paced environment, make decisions based on program and service population needs, and maintain emotional control and professional composure.
• Computer literacy sufficient to meet the responsibilities of the position.
• Ability to work independently without intensive supervision and as part of a multidisciplinary team.
• Working knowledge of Compass Connections policies and procedures.
• Provide a current physical-medical release and proof of immunizations, titers, or declinations for MMR, Varicella, Hep B, Hep A, Tetanus, and PPD.
• Ability to perform physical activity including extensive walking, stretching, and bending.
• Ability to work in a team environment and maintain professional oral, written, listening, and non-verbal communication skills.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption.

Nice To Haves

• Pediatric nursing experience.
• Current PALS certification.
• Meningococcal immunization, titer, or declination.

Responsibilities

• Meet and maintain all applicable federal and state regulatory guidelines and standards.
• Provide telehealth triage services to assess patient needs and symptoms, answer inquiries, provide patient teaching, and determine urgency and appropriate next steps.
• Conduct in-person and virtual assessments using established protocols and accurately document medical findings.
• Gather and clarify patients’ current conditions and past medical histories.
• Report findings concerning a patient’s health and well-being to the Medical Director as needed.
• Coordinate with RN Managers and other medical staff on individual plans of care and provide nursing support to medical staff.
• Implement safety protocols, including evacuating with children and other staff in an emergency.
• Maintain the confidentiality of health care records and information in accordance with HIPAA and Compass Connections confidentiality and PII procedures.
• Plan, organize, and prioritize daily work using sound judgment.
• Monitor established health care plans for the service population at program sites within timeframes established by state and federal partners.
• Ensure accurate documentation in accordance with agency policies, regulatory requirements, standards, and program timelines.
• Meet program and federal partners’ documentation and process requirements.
• Perform other assigned duties and address unforeseen matters needed to maintain a functional program.

Benefits

• 100% employer-paid medical, dental, and vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior