Treatment Plan Coordinator

Dental Care Alliance•Racine, WI
•Onsite

About The Position

Racine Dental Group is seeking an experienced, organized, and patient-focused Treatment Plan Coordinator / Office Coordinator to join its dental practice in Racine, Wisconsin. The role balances front office responsibilities with helping patients understand and proceed with recommended dental care. The coordinator works with the Office Manager and clinical team to support smooth daily operations and provide a friendly, professional patient experience. The position is scheduled Monday 8:00 AM–5:00 PM, Tuesday 10:00 AM–6:00 PM, Wednesday off, Thursday 7:00 AM–3:00 PM, and Friday 8:00 AM–4:00 PM. Pay is $24–$28 per hour, based on experience. The workplace is Racine Dental Group, Suite 3, at 1101 S Airline Road, Racine, WI 53406.

Requirements

  • At least 2 years of hands-on dental office experience.
  • Knowledge of dental insurance, claims, and benefit verification.
  • Experience presenting treatment plans and discussing financial arrangements.
  • Strong communication, organization, and customer service skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Dependable team player with a positive attitude and willingness to help where needed.

Responsibilities

  • Answer incoming phone calls and help patients with scheduling and general inquiries.
  • Present treatment plans and help patients understand recommended dental care.
  • Verify dental insurance benefits and assist with insurance claims.
  • Process patient payments and collections.
  • Provide a friendly, professional patient experience.
  • Support daily front office operations and help the practice run efficiently.
  • Work with the Office Manager and clinical team to support smooth day-to-day operations.

Benefits

  • Friendly, supportive, and collaborative work environment.
  • Office Manager available to assist with daily responsibilities and overflow.
  • Dedicated Financial Coordinator within the suite to support payment processing and financial discussions.
  • Opportunity to work alongside an outstanding clinical team, including a doctor recognized as Best Dentist of Racine.
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