Treatment Coordinator

Dental Office•Manalapan Township, NJ

39d•Onsite

About The Position

We are seeking an experienced and outgoing Orthodontic Treatment Coordinator to join our team. This position is available full-time or part-time, approximately 3–4 days per week, with availability needed on Mondays, Tuesdays, Wednesdays, and Fridays. The ideal candidate is organized, personable, and confident in discussing orthodontic treatment and financial options with patients and families. Experience working in an orthodontic or dental practice is strongly preferred.

Requirements

Previous orthodontic or dental treatment coordination experience preferred (2+ years)
Experience using Eaglesoft is strongly preferred
Comfortable discussing treatment costs, insurance benefits, and financing options
Strong communication, organization, and follow-up skills
Confident in presenting treatment and helping patients move forward with care
Ability to work independently while contributing to a team environment

Nice To Haves

Experience assisting with marketing events or community outreach is a plus

Responsibilities

Meet with patients and families to review recommended orthodontic treatment
Clearly explain treatment plans, fees, insurance benefits, and financing options
Help patients understand payment arrangements and available financial solutions
Schedule treatment appointments and coordinate orthodontic starts
Follow up with patients who have not yet scheduled or accepted treatment
Track pending treatment plans and maintain consistent follow-up communication
Accurately document patient communication and treatment activity in Eaglesoft
Assist with orthodontic marketing initiatives, community events, open houses, and promotional campaigns
Build strong relationships with patients and create a welcoming experience
Work closely with the orthodontist, clinical team, and front-office staff to support practice growth