Treatment Coordinator

InterDent Service Corporation•Roseville, CA
•$22 - $24•Onsite

About The Position

Blue Oak Dental is hiring a Treatment Coordinator for its Roseville dental practice. Treatment Coordinators manage patients through the full cycle of care, from clinical diagnosis to treatment acceptance, and communicate financial planning and available options for proposed treatment. They help patients from their first appointment through their last and support a smooth-running office so patients are seen and cared for in a timely manner. The role involves scheduling appointments, answering patient questions, presenting treatment plans, and collecting payments. The ideal candidate makes a professional first impression, builds rapport with patients, and contributes to a friendly, patient-focused team.

Requirements

  • At least 1 to 2 years of front office experience in a dental environment.
  • Computer literacy.
  • Customer service experience.
  • Reliable transportation.

Nice To Haves

  • Denticon experience.
  • Bilingual skills.
  • Previous experience presenting treatment plans and discussing service costs.
  • Insurance billing experience.

Responsibilities

  • Manage patients through the full cycle of care, from clinical diagnosis to treatment acceptance.
  • Communicate financial planning and available options based on proposed treatment.
  • Schedule appointments and answer patients’ questions.
  • Present treatment plans and explain service costs.
  • Collect payments.
  • Help ensure the office runs smoothly and patients are seen and cared for in a timely manner.
  • Greet patients professionally and establish rapport.

Benefits

  • Employee Assistance Program.
  • Medical and pharmacy, dental, and vision coverage for employees and their families.
  • Basic life, AD&D, and long-term disability insurance.
  • Six paid holidays and one paid floating holiday.
  • PTO (80 hours per year for hourly employees).
  • 401(k) plan and deferred compensation plan.
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