Treatment Coordinator

Dental Office•Casa Grande, AZ

21d

About The Position

Villago Family Dental is seeking a reliable and friendly Treatment Coordinator to join its team of dental professionals. The practice offers a comprehensive range of services using state-of-the-art technology and a modern approach. The ideal candidate has a keen eye for detail and thrives in a fast-paced environment. This is a full-time position scheduled Monday through Friday.

Requirements

At least 1 year of prior dental treatment coordinating experience is required.
Knowledge of Dentrix software.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Greet patients in a friendly and professional manner.
Check patients in and out efficiently and accurately.
Answer incoming phone calls and assist patients with questions and concerns.
Schedule, reschedule, and confirm patient appointments.
Maintain an organized and productive schedule.
Monitor the schedule for openings, cancellations, and opportunities to fill appointments.
Collect patient payments and accurately post them to patient accounts.
Review and update patient demographic and insurance information.
Obtain necessary patient forms and signatures.
Maintain accurate patient records in Dentrix.
Follow office policies regarding cancellations, no-shows, and appointment changes.
Verify insurance eligibility and benefits as needed.
Communicate with insurance companies regarding patient benefits and coverage.
Maintain patient confidentiality and comply with HIPAA requirements.
Review diagnosed treatment plans with patients and explain recommended treatment clearly and professionally.
Educate patients about the importance of completing recommended treatment.
Discuss estimated insurance benefits and patient portions.
Explain available payment and financing options according to office policy.
Schedule treatment while the patient is in the office whenever possible.