Treatment Coordinator

Dental Office•Wichita, KS

39d•Onsite

About The Position

Kansas Perio & Dental Implants is seeking a friendly, patient-focused Treatment Coordinator to join our growing team. This full-time position is ideal for someone who enjoys building relationships, helping patients understand their treatment options, and guiding them through every step of their periodontal and dental implant journey. We are looking for a professional and compassionate team member who can deliver an exceptional patient experience and help patients feel confident and comfortable moving forward with recommended care. Prior experience is a plus, but we are willing to train the right person who brings a positive attitude, strong communication skills, and a genuine passion for helping others. Bilingual candidates are encouraged to apply.

Requirements

Excellent verbal and written communication skills
Strong interpersonal and customer service abilities
Professional, positive, and empathetic demeanor
Strong organizational and multitasking skills
Comfort with computers, office technology, and dental software
Ability to manage sensitive conversations regarding treatment and finances
High level of integrity and professionalism
Team-oriented mindset with a willingness to learn

Nice To Haves

Bilingual skills preferred, but not required
Previous dental experience is helpful, but we will train the right candidate
Experience in a dental, periodontal, oral surgery, or healthcare setting
Knowledge of treatment planning and insurance coordination
Experience discussing financial arrangements with patients

Responsibilities

Build trusting relationships with patients and provide an exceptional experience from consultation through treatment completion
Educate patients about periodontal and dental implant procedures using photos, models, and other educational tools
Present treatment plans, discuss fees, and explain financing options
Help patients overcome financial and emotional barriers to treatment
Coordinate scheduling and ensure follow-up appointments are completed
Communicate with referring offices and maintain strong professional relationships
Discuss insurance benefits and assist patients with understanding their coverage
Document financial arrangements and treatment acceptance
Monitor treatment progress and maintain ongoing patient communication
Make welcome and follow-up calls to patients
Maintain accurate patient records and update information as needed
Support overall office operations and patient flow