Treatment Coordinator / Dental Receptionist

Dental Associates of CT•Hartford, CT

11h•Onsite

About The Position

At Care Dental Center, an office within Dental Associates of Connecticut, the mission is to provide quality dental and personal care to all patients in a relaxed and comfortable environment where patients feel welcomed, accepted, secure, and confident in the care they are receiving. The company believes that satisfying all patients is its most important goal, with a network of high-standard professionals providing exceptional care throughout Connecticut. The role is for a highly motivated Treatment Coordinator / Dental Receptionist to join the team in the Hartford location. The ideal candidate should have a strong work ethic, be a team player, and possess the ability to multitask. The Treatment Coordinator acts as a liaison between the doctor and the patient, assisting in the gathering of information in the new patient experience, coordinating a treatment plan with the doctor, and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and are prepared to negotiate financial arrangements with clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.

Requirements

Must be fluent in Spanish
High school diploma or general education degree (GED)
Dental reception experience
Excellent computer skills
Superior customer service skills
Willingness to learn & grow
Ability to reliably commute to the office location in Hartford, CT
A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.