Treatment Advocate (Full-time 7pm-7am)

American Addiction Centers•Etta, MS

2d•Onsite

About The Position

The Treatment Advocate observes clients’ daily activities and assists with their recovery. The role collaborates with the treatment team and provides service coordination as needed, supporting comprehensive care for adults with addiction and co-occurring mental health disorders. The Treatment Advocate also operates a company vehicle to transport clients and facility visitors. The schedule is 7 p.m. to 7 a.m., three days a week, with overtime, weekends, holidays, and flexible hours possible. The position supports inpatient and outpatient adult populations by welcoming and orienting new patients, monitoring safety and participation, encouraging involvement in counseling, supporting clinical and nursing services, and responding to crises. It requires timely and accurate documentation, effective communication with staff, patients, and families, protection of confidential information, and adherence to patient-rights, professional-boundary, facility, accreditation, and regulatory standards. Driving duties include transporting clients and visitors professionally, assisting passengers and their belongings, answering questions during trips, running errands, and maintaining the company vehicle. The work environment is indoors and climate controlled, with occasional exposure to outdoor weather and moderate noise. Physical demands include prolonged sitting and continual use of hands and fingers, frequent standing, walking, reaching, and lifting or carrying up to 10 pounds, and occasional climbing, balancing, stooping, kneeling, crouching, and lifting or carrying up to 25 pounds.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work overtime, weekends, holidays, and flexible hours.
Ability to meet the stated physical and vision requirements, including driving when driving is required.

Nice To Haves

Associate or bachelor’s degree in behavioral sciences, social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field.
Knowledge of electronic health record software and documentation.

Responsibilities

Welcome new patients and help orient them to the programming schedule and facility rules.
Search patient belongings when new patients are admitted.
Complete safety rounds and security checks.
Help coordinate patients’ daily schedules, including treatment meetings and behavior interventions, and observe behavior and participation.
Provide patients with support and encouragement and encourage participation in group, individual, and family counseling.
Support clinical and nursing services as assigned.
Participate in weekly treatment team and program staff meetings.
Complete required documentation in a timely manner according to AAC documentation guidelines and applicable contract, licensure, accreditation, and service standards.
Communicate with other departments to support patient care.
Identify potentially harmful situations and report patient or safety concerns to the Clinical Manager and/or CEO.
Follow state department standards, facility accreditation requirements, AAC policies and procedures, the company code of ethics, and professional boundaries.
Respect patient rights and individual recovery needs; maintain confidentiality and comply with HIPAA and 42 CFR Part 2.
Help monitor and manage the patient community as a therapeutic milieu and intervene to de-escalate and resolve crises.
Operate the company vehicle to transport clients and facility visitors; comply with traffic regulations and report delays or accidents.
Load and unload passengers’ baggage or express items in the baggage compartment.
Perform errands, including store runs for patients and transporting mail to and from the post office.
Make overnight drives and extended trips that may require irregular hours.
Keep the vehicle clean and in operating condition.
Greet and assist passengers professionally, help them enter and leave the vehicle, make new clients comfortable, and answer questions to orient them before arrival.
Perform other tasks assigned by the direct supervisor within the scope of practice.