Treatment Advocate (Friday to Sunday 7pm-7am)

American Addiction Centers•Etta, MS

About The Position

The Treatment Advocate (TA) observes clients’ daily activities and assists in their recovery. The TA collaborates with the treatment team and assists with service coordination as needed, supporting comprehensive care for adults receiving inpatient and outpatient services. The role also operates company vehicles to transport clients and facility visitors. The scheduled shift is Friday through Sunday, 7 p.m. to 7 a.m.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Must be able to work overtime, weekends, holidays, and flexible hours.
Ability to sit, use hands and fingers, talk or hear, and smell continually; stand, walk, and reach frequently; and climb or balance, stoop, kneel, or crouch occasionally.
Ability to frequently lift and carry up to 10 pounds and occasionally lift and carry up to 25 pounds.
Close vision sufficient to use a computer monitor, read documents, and operate copy and fax machines; distance vision sufficient to drive when driving is required.

Nice To Haves

Associate or bachelor’s degree preferred in behavioral sciences, such as social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field preferred.
Knowledge of electronic health record software and documentation preferred.

Responsibilities

Welcome new patients and assist with orientation to the programming schedule and facility rules.
Search patient belongings upon admission.
Complete safety rounds and security checks.
Help coordinate patients’ daily schedules, including treatment meetings and behavioral interventions, and observe behavior and participation.
Provide support and encouragement to patients and encourage participation in group, individual, and family counseling.
Support clinical and nursing services as assigned.
Participate in weekly treatment team and program staff meetings.
Complete required documentation promptly and in accordance with AAC documentation guidelines and applicable contract, licensing, accreditation, and service standards.
Communicate with other departments to support patient care.
Provide supportive services to adult outpatient and inpatient populations.
Identify potentially harmful situations and report patient or safety concerns to the Clinical Manager and/or CEO.
Follow state standards, facility accreditation requirements, AAC policies and procedures, and the company code of ethics; maintain professional boundaries.
Respect patient rights and individual recovery needs; communicate professionally with staff, patients, and families in writing and verbally.
Maintain dependability and adaptability, and protect confidential patient and company information in accordance with HIPAA and 42 CFR Part 2.
Help monitor and manage the patient community as a therapeutic milieu and intervene to de-escalate and resolve crises.
Operate company vehicles in compliance with traffic regulations and report delays or accidents.
Load and unload passengers’ baggage or express items from vehicle compartments.
Perform errands, including store runs for patients and delivering mail to and from the post office.
Make overnight drives and extended trips that may require irregular hours.
Keep vehicles clean and in operating condition.
Greet and assist clients during transports, help them enter and exit the vehicle, and answer questions to help new clients prepare for arrival at the facility.
Perform other tasks assigned by the direct supervisor within the scope of practice.