Admissions Treatment Advocate (Full-time Evenings)

American Addiction Centers•North Kingstown, RI

3d•Onsite

About The Position

The Admissions Treatment Advocate (ATA) welcomes clients to the treatment facility and assists with admission, working with the Intake team to support a smooth, safe, and compliant transition into care. The position includes orienting patients, completing admission paperwork, conducting safety searches, and coordinating information handoffs to the Treatment Team. The ATA may also transport clients in a company vehicle when assigned. The role is based at AdCare of Rhode Island, a 59-bed inpatient alcohol and drug treatment center serving adults with substance dependence and co-occurring mental health disorders. The facility is located on a 22-acre campus in North Kingstown, Rhode Island. The position requires a high school diploma or GED, a valid driver’s license with an insurable driving record, and the ability to work overtime, weekends, holidays, and flexible hours. An associate or bachelor’s degree in a behavioral science field and at least one year of behavioral healthcare experience are preferred.

Requirements

High school diploma or GED from an accredited institution.
Valid driver’s license and an insurable driving record.
Working knowledge of vehicle safety and control systems.
Ability to read, write, and interpret written information; type documentation; present information to groups; and participate in meetings.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work overtime, weekends, holidays, and flexible hours.
Ability to maintain certification in crisis intervention.
Ability to meet the stated physical requirements, including lifting and carrying up to 25 pounds occasionally.

Nice To Haves

Associate or bachelor’s degree in behavioral sciences, such as social sciences, human services, counseling, or psychology.
At least one year of experience in a behavioral healthcare field.
Knowledge of electronic health record software and documentation.

Responsibilities

Welcome patients and orient them to program rules, schedules, and expectations.
Complete and explain admission paperwork, obtain signatures, and assign treatment teams.
Support the intake process and provide encouragement and reassurance during admission.
Conduct belongings and safety searches, including changing clothing when appropriate; identify and document contraband and handle it according to chain-of-custody procedures and facility policy.
Perform visual security checks during intake and intervene in crises using approved de-escalation techniques.
Collaborate with Nursing and Clinical staff on patient support as assigned.
Encourage patient participation in group, individual, and family counseling services.
Communicate clearly with patients, staff, and families, both verbally and in writing.
Participate in monthly staff and inter-departmental meetings to support coordinated care.
Enter accurate admission information and progress notes in the electronic health record.
Comply with State standards, facility accreditation requirements, HIPAA, 42 CFR Part 2, and AAC policies.
Promptly report potentially harmful situations to the Admissions Manager, Clinical Leadership, or Executive Director.
Maintain confidentiality and professional boundaries.
Transport clients to and from the facility when assigned, following traffic laws and safety protocols.
Assist clients entering and exiting vehicles and answer orientation questions during transport.
Maintain the cleanliness and safety of assigned vehicles.
Demonstrate dependability, adaptability, compassion, and professionalism in patient interactions.
Uphold AAC values and its commitment to patient-centered, ethical care.