Treasury Solutions Documentation Specialist

Valley National Bank • Chicago, IL

6d

About The Position

The Treasury Solutions Documentation Specialist prepares accurate Treasury Solutions documentation based on sales proposals, pro-formas, and requests from Treasury Solutions officers. Depending on the transaction, documents may include Treasury Set Up forms for cash management products, Insured Cash Sweep documents, and pro-formas. The specialist creates documents using Microsoft Word, Adobe, Excel, and other related programs, and ensures timely delivery.

The role reviews requests and supporting materials, confirms required documents are complete and accurately reflect requested permissions, sends document packages to clients through DocuSign, and forwards completed packages to Treasury Support for implementation. The specialist follows up with sales officers, clients, and others to obtain missing items and resolve document exceptions or trailing documents; responds to documentation questions; and helps resolve discrepancies and guide others through the documentation process. Additional duties include preparing Excel pro-formas for deposit service pricing, supporting routine departmental functions, reviewing work for accuracy and completeness, answering questions, and participating in cross-training and special projects.

Requirements

• High school diploma or GED.
• At least 2 years of Commercial Banking experience in retail, corporate, or operations divisions.
• Knowledge of Treasury Solutions terminology and legal documents used in Treasury Solutions.
• Experience completing documents accurately.
• Ability to read and interpret documents such as client statements and pro-formas.
• Ability to write routine reports and correspondence.
• Strong interpersonal skills to clarify instructions with Treasury Solutions officers, clients, and other bank representatives and resolve problems and discrepancies.
• Basic PC skills, including Microsoft Word and Excel.

Nice To Haves

• Associate degree with related experience is preferred.
• Familiarity with Miser and DocuSign software packages.

Responsibilities

• Prepare Treasury Solutions documentation upon receiving requests from Treasury Sales Officers, using sales proposals, pro-formas, and other supporting materials.
• Select and prepare transaction documents, which may include Treasury Set Up forms, Insured Cash Sweep documents, and pro-formas.
• Create documents using Microsoft Word, Adobe, Excel, and other related programs, and ensure their timely delivery.
• Review requests and supporting documents to ensure required documents are accurate, complete, and properly evidence requested permissions.
• Send document packages to clients through DocuSign and move completed packages to Treasury Support for implementation.
• Follow up with sales officers, clients, and others to obtain missing items and address document exceptions and trailing documents.
• Respond to documentation questions from Treasury Sales Officers, clients, and other staff members.
• Resolve differences and provide direction to facilitate the documentation process and correct discrepancies affecting document production or bank-policy conformity.
• Prepare Excel pro-formas to provide accurate deposit-service pricing in the appropriate service charge routine.
• Support peers with routine departmental tasks and daily functions.
• Review work assignments for accuracy and completeness, answer questions, and provide guidance.
• Participate in cross-training throughout Treasury Solutions and assist with special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED