About The Position

The Treasury Solutions Documentation Specialist prepares and reviews Treasury Solutions documentation based on sales proposals, pro formas, and requests from Treasury Solutions officers. Documents may include Treasury Set Up forms for cash management products, Insured Cash Sweep documents, and pro formas. The specialist creates documents using Microsoft Word, Adobe, Excel, and related programs, ensuring they are accurate and delivered on time. The role includes sending client packages through DocuSign, forwarding completed packages to Treasury Support for implementation, and following up with officers, clients, and others to obtain missing items or resolve document exceptions and trailing documents. The specialist responds to documentation questions, resolves discrepancies, prepares pro formas to support accurate deposit-service pricing, supports routine departmental functions, reviews work for accuracy and completeness, guides others, and participates in cross-training and special projects.

Requirements

  • Knowledge of Treasury Solutions terminology and legal documents used in Treasury Solutions.
  • Experience completing documents accurately.
  • Ability to read and interpret documents such as client statements and pro formas.
  • Ability to write routine reports and correspondence.
  • Strong interpersonal skills to clarify instructions and resolve problems and discrepancies affecting document production and compliance with bank policy.
  • Basic PC skills, including Microsoft Word and Excel.
  • High school diploma or GED and at least 2 years of Commercial Banking experience in retail, corporate, or operations divisions.

Nice To Haves

  • Familiarity with Miser and DocuSign software packages.
  • An associate degree with related experience.

Responsibilities

  • Select and prepare required Treasury Solutions documents based on sales proposals, pro formas, and officer requests.
  • Create documents using Microsoft Word, Adobe, Excel, and related programs, and ensure timely delivery.
  • Review requests and supporting documents to ensure documentation is accurate, complete, and properly evidences requested services and permissions.
  • Send client packages through DocuSign and move them to Treasury Support for implementation.
  • Follow up with sales officers, clients, and others to obtain missing information and address document exceptions and trailing documents.
  • Respond to documentation questions and resolve differences, providing direction to facilitate the documentation process.
  • Prepare Excel pro formas to provide accurate pricing for deposit services in the appropriate service charge routine.
  • Support peers with routine departmental tasks and daily functions.
  • Review work assignments for accuracy and completeness, answer questions, and provide guidance.
  • Participate in cross-training throughout Treasury Solutions and assist with special projects.
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