Treasury Management Specialist I
About The Position
The Treasury Management Specialist I delivers high-touch, timely, defect-free service to internal and external clients. The role assists with implementing Treasury Management products and services and provides administrative and clerical support for the Treasury Management function. It supports client onboarding, product maintenance, account monitoring, transaction review and processing, and risk mitigation while working collaboratively with clients and teams across the bank. The specialist monitors account and system activity for data accuracy and regulatory compliance, identifies and reports anomalies, assists with reports and cost analyses, and helps maintain Treasury Management procedures, forms, and agreements. The position also supports product awareness, sales collaboration, and improvements to products, services, and client experience. The position operates in a professional office environment and may require travel. It routinely uses standard office equipment.
Requirements
- Bachelor’s degree and 1–3 years of customer service and/or banking experience in a related deposit operations, teller, or customer service representative position, or an equivalent combination of education and experience.
- Demonstrated commitment to timely, defect-free, caring client service.
- Knowledge of bank policies, procedures, and regulations.
- Accountability for compliance with the Bank Secrecy Act, Privacy of Consumer Financial Information, and other applicable federal and state rules and regulations.
- Professional and client-focused approach.
- Ability to keep abreast of trends in electronic banking, including online and mobile platforms.
- Ability to perform at a high level in a fast-paced environment and adapt to change in a growing organization.
- Problem-solving aptitude.
- Collaborative work style and respect for others.
- Ability to read and interpret documentation such as operating and procedure manuals.
- Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint, and strong technical ability.
- Excellent verbal and written communication skills.
- Ability to learn independently and quickly.
- Strong organization and attention to detail.
- Ability to prioritize and manage multiple projects and tasks.
- Self-motivation and a resourceful work ethic.
- Ability to demonstrate the bank’s core values: Do the Right Thing, Get Stuff Done (G.S.D.), One Team, and Give Generously.
Responsibilities
- Provide client support through Treasury Management phone and email accounts and provide on-site support as required during client onboarding and implementation.
- Collaborate with Treasury Management Sales to identify and recommend cross-selling opportunities and promote awareness of Treasury Management products within the bank.
- Assist with onboarding and implementation of Treasury Management products and services, system upgrades, related communications, and maintenance of existing products.
- Monitor and maintain system and account activity for data integrity and compliance with applicable federal, state, and local requirements.
- Identify, report, and respond to anomalies according to bank policies, procedures, and practices.
- Assist with periodic reports, reviews, and cost analyses.
- Review Treasury Management transactions, including ACH batches and remote and mobile capture deposits, to support proper product use and risk mitigation.
- Partner with sales staff to maintain risk mitigation standards and review reports and transactions.
- Coordinate with Deposit Operations, Client Experience Teams, and clients to process exception items accurately and on time, including ACH, wire, and check items.
- Create and complete periodic updates to Treasury documents, including procedures, forms, and agreements, as assigned.
- Assist with onboarding products and services including wire, ACH, Business Online Banking, Positive Pay, bill payment, lockbox services, sweep, remote deposit, and Intuit products and services.
- Gather feedback and work across teams to improve Treasury Management products, services, and the client experience.
Benefits
- Healthcare, including medical with HSA, dental, and voluntary vision
- Short-term and long-term disability insurance
- Basic and voluntary life and AD&D insurance
- Employee Assistance Program
- Flexible spending accounts
- 401(k) with employer match
- Ability to purchase Bank stock through 401(k)
- Paid time off
- Paid holidays
- Family Care Reimbursement up to $500 annually for 2026
- Wellness Time up to 2 hours per week
- Employee-directed giving opportunities, including annual Insight Trip opportunities and up to $500 for grants with double match dollars
- Discretionary annual bonus based on individual and Bank performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
