Treasury Management Implementation Specialist

Nusenda Credit Union • El Paso, TX

6d

About The Position

Nusenda Credit Union is seeking a Treasury Management Implementation Specialist to manage the end-to-end onboarding, implementation, and ongoing support of Treasury Management products and services for business members. The specialist serves as the primary point of contact throughout implementation and partners with business members, internal teams, and vendors to provide a seamless experience and successful adoption of services.

The role coordinates projects, provides product expertise and training, resolves issues, and ensures compliance with applicable policies and procedures. It builds relationships and collaborates across departments to deliver treasury solutions that meet business member needs, support strategic initiatives, improve operational efficiency, uphold service expectations, and balance risk throughout the implementation lifecycle.

Requirements

• Three to five years of similar or related experience.
• Associate degree, completion of a two-year degree, or similar.
• Excellent relationship-building, consultation, and communication skills.
• Working knowledge of business and treasury management products and services.
• Experience with project management methodologies.
• Experience with risk management, internal controls, policy application, and process development.
• Ability to handle multiple responsibilities, meet deadlines, deal with sensitive information, and resolve problems.
• Experience with Microsoft 365 technologies, including Excel and Word, and department-affiliated internal systems.

Nice To Haves

• Accredited ACH Professional (AAP) certification.
• Certified Treasury Professional (CTP) certification.

Responsibilities

• Administer end-to-end implementation of Treasury Management products and services for assigned business members.
• Develop implementation plans and coordinate timelines.
• Ensure completion of required documentation and facilitate successful onboarding for business members.
• Serve as the primary point of contact for business members during implementation.
• Monitor implementation progress and troubleshoot implementation-related issues.
• Provide product expertise and training, resolve issues, and ensure compliance with applicable policies and procedures.
• Partner with business members, internal teams, and vendors throughout implementation.

Benefits

• Health and wellness options
• Competitive 401(k) matching contributions
• Professional development
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree