Treasury Management Implementation Specialist

Nusenda Credit Union•Albuquerque, NM

About The Position

Nusenda Credit Union is seeking a Treasury Management Implementation Specialist to manage the end-to-end onboarding, implementation, and ongoing support of Treasury Management products and services for business members. The specialist serves as the primary point of contact throughout implementation and partners with business members, internal teams, and vendors to support a seamless experience and successful adoption of services. The role coordinates projects, provides product expertise and training, resolves implementation-related issues, and ensures compliance with applicable policies and procedures. By building relationships and collaborating across departments, the specialist helps deliver treasury solutions that meet business member needs, support strategic initiatives, improve operational efficiency, and uphold service expectations while balancing risk throughout the implementation lifecycle.

Requirements

Three to five years of similar or related experience.
Associate degree, completion of a two-year degree, or similar.
Excellent relationship-building, consultation, and communication skills.
Working knowledge of business and treasury management products and services.
Experience with project management methodologies.
Experience with risk management, internal controls, policy application, and process development.
Ability to handle multiple responsibilities, meet deadlines, deal with sensitive information, and handle problem resolution.
Experience with Microsoft 365 technologies, including Excel and Word, and internal systems affiliated with the department.

Nice To Haves

Accredited ACH Professional (AAP) certification and/or Certified Treasury Professional (CTP) certification.

Responsibilities

Administer end-to-end implementation of Treasury Management products and services for assigned business members.
Develop implementation plans, coordinate timelines, and ensure completion of required documentation.
Facilitate successful onboarding for business members.
Serve as the primary point of contact for business members during implementation.
Monitor implementation progress and troubleshoot implementation-related issues.
Coordinate with business members, internal teams, and vendors throughout the implementation process.
Provide product expertise and training, resolve issues, and ensure compliance with applicable policies and procedures.