Traveling Maintenance Supervisor

National Express•Warrenville, IL

About The Position

Summit School Services is seeking a Traveling Maintenance Supervisor to direct and control vehicle and premises/plant maintenance activities within an assigned area. The role ensures compliance with applicable requirements and policies, supports asset availability and uptime, and coordinates workflow across business segments as operational needs change. The supervisor supports and mentors Customer Service Center Maintenance Supervisors or Lead Technicians and works with Operations, Corporate Management, HR, suppliers, and maintenance employees to maintain effective service delivery. The position oversees performance goals, maintenance strategies, quality initiatives, hiring support, employee development and training, supplier relationships, repair costs, shop tooling, safety, environmental compliance, and KPI reporting. It also supports audits and special projects, and requires regular travel of up to 50%. Summit School Services emphasizes ethical conduct, safeguarding children and passengers, and equal employment opportunity. The company offers medical, dental, vision, basic life insurance coverage, holiday pay, PTO accrual, and access to a retirement savings plan. Pay and other employment terms vary by site, geographic market, customer or contractual terms, and position.

Requirements

  • Recognized managerial qualifications and at least 3 years of management experience.
  • Strong communication and motivational skills.
  • Strong leadership skills and experience.
  • Previous budgeting experience.
  • Innovative approach and solid problem-solving skills.
  • Strong mechanical aptitude.
  • Organized, with the ability to multitask.
  • Strong communication and interpersonal skills to encourage and value input and feedback from the maintenance workforce.
  • Proven ability to manage relationships at multiple levels and liaise effectively with Operations and Corporate Management.
  • Demonstrated ability to manage a range of activities associated with a large workforce while consistently maintaining efficient service levels.
  • Ability to critically analyze labor-management and disciplinary issues and collaborate with Operations and labor relations specialists to resolve concerns.
  • Excellent written and oral communication skills.
  • Experience with Excel and Word software.
  • Ability to travel regularly up to 50%.

Nice To Haves

  • College degree and/or 4 years of relevant transportation experience preferred.
  • Experience operating in a union environment is optimal.
  • Oracle familiarization is a plus.

Responsibilities

  • Direct and control vehicle and premises/plant maintenance activities within the assigned area, ensuring compliance with applicable requirements and policies.
  • Maintain asset availability and make appropriate repair decisions to maximize uptime.
  • Communicate across business segments to prioritize workflow and maximize equipment availability as operations change.
  • Support, mentor, and work with Customer Service Center Maintenance Supervisors or Lead Technicians to achieve performance goals.
  • Monitor performance and adjust resources and actions as needed to meet or exceed goals.
  • Review maintenance strategies for commercial viability and effective service delivery.
  • Assist with developing and implementing maintenance quality initiatives and promote Operations’ understanding and support of goals.
  • Participate in reviews and audits to verify compliance with safety and maintenance policies and procedures.
  • Help establish shop and individual performance goals and create and execute related action plans.
  • Participate in screening, interviewing, and selecting qualified candidates; work with HR Recruiters and Operations and attend technical schools and career fairs to represent the company as an employer of choice.
  • Develop associates’ skills by ensuring participation in vendor-led and company-led training; share knowledge and reinforce best practices, compliance procedures, and policies.
  • Cultivate supplier relationships, manage the volume and quality of sublet repairs, follow up when needed, and manage sublet costs.
  • Ensure the location has the tooling needed to perform necessary repairs.
  • Promote positive employee relations through effective communication and participation.
  • Ensure compliance with health, safety, and environmental legislation.
  • Report on agreed Key Performance Indicators (KPIs).
  • Assist with special projects and assignments as required.
  • Demonstrate ethical conduct and personal integrity, and report concerns about suspicious or inappropriate behavior to a supervisor or manager.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance coverage
  • Holiday pay
  • PTO accrual
  • Retirement savings plan enrollment
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