Traveling Hospital Representative - Ellis Hospital

Daniels Health•Schenectady, NY
•Onsite

About The Position

Daniels Health is seeking a customer service-oriented Traveling Field Service Representative to maintain inventory and provide first-line customer service across three hospital locations. The representative works daily with drivers, operations personnel, sales teams, corporate support staff, and clinical and hospital staff. The position involves servicing Daniels products, supporting proper healthcare waste segregation, arranging timely container exchanges, and ensuring container fill accuracy. The representative works independently without direct supervision and uses a company-provided smartphone for daily duties. The assigned locations are Ellis Hospital in Schenectady, Bellevue Woman's Center in Niskayuna, and Saratoga Hospital in Saratoga Springs, New York. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m., for 40 hours per week. This is a permanent, full-time position offering $23.00 to $24.00 per hour.

Requirements

  • Personal transportation to multiple hospitals.
  • Willingness to complete a five-panel urine drug screening.
  • Willingness to undergo a seven-year background check.
  • Previous experience in a labor-intensive warehouse job involving repetitive lifting of containers weighing 50 to 75 pounds.
  • Basic math skills and ability to read and record weights accurately.
  • Familiarity with weighbridge or scale systems.
  • Ability to perform repetitive tasks while maintaining quality standards.
  • Comfort standing for extended periods and working in personal protective equipment (PPE).
  • Proven longevity with employers.
  • Ability to stand and walk for a significant part of the day.
  • Ability to lift containers weighing up to 50 pounds.
  • Ability to push or pull wheeled transporters and/or palletized product weighing up to approximately 300 pounds.

Nice To Haves

  • Experience in EVS, housekeeping, or as a sterilization technician.
  • A can-do attitude.

Responsibilities

  • Work with clinical staff at three hospitals to support proper healthcare waste segregation, timely container exchanges, and accurate container fill levels.
  • Inspect and service Daniels products in assigned hospitals or medical centers, including entering procedural areas and working around patients and equipment.
  • Maintain adequate container stock inventory at the location and department levels.
  • Communicate clearly and build strong relationships with hospital staff and Daniels staff.
  • Communicate and escalate customer issues to a manager to support timely responses and resolution, using a company-provided smartphone.
  • Maintain professional, positive working relationships with customers and hospital staff while working independently without direct supervision.
  • Ensure staging areas are neat and orderly upon entering and leaving facilities.

Benefits

  • Benefits for full-time roles from day one.
  • Sick leave from day one.
  • Vacation leave from day one.
  • Job stability as an essential, non-seasonal, recession-resistant healthcare service.
  • Consistent work hours.
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