Travel Support Specialist – Client Services
Destination Careers•Alabama, AL
•$35,000 - $65,000•Remote
About The Position
The Travel Support Specialist assists clients with communications, itinerary updates, and resolving travel issues. The role provides white-glove service by helping clients with existing and upcoming trips, coordinating changes with travel providers, and maintaining accurate client records.
Requirements
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Comfort using booking platforms and CRM systems.
Responsibilities
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues such as delays, cancellations, and schedule changes in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in the CRM system.
Benefits
- Remote work and flexible schedule.
- Growth path into full-time travel advisor or team lead roles.
- Travel discounts.
- Ongoing professional development.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
