Travel Service Coordinator

CERES • Sarasota, FL

11d • $22 - $25 • Onsite

About The Position

Ceres Environmental Services is seeking a highly detailed, service-oriented Travel Services Coordinator to support employee travel across corporate offices, project locations, and field operations. This individual-contributor role coordinates accurate, timely, and cost-conscious reservations, confirms required approvals, maintains complete travel records, and responds promptly when plans change. Success is measured by accurate bookings, timely communication with employees and supervisors, complete documentation, and dependable customer service.

The position is based in the Sarasota, Florida office and reports to the Travel Manager. It is a fast-paced coordination role involving frequent phone and email communication, detailed recordkeeping, and coordination across departments and time zones. Requests may be routine or require immediate attention during emergency-response situations. Evening, weekend, and extended-hour availability may be needed during operational peaks or when urgent support is required.

The work is primarily office-based and involves sustained computer and telephone use, competing priorities, and the need for sound judgment and consistent follow-through. Ceres provides reasonable accommodations as required by law.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience in travel coordination, reservations, logistics, customer service, or a related administrative role.
• Proficiency using a reservation system and lodging management system.
• Experience using Microsoft Office, including Outlook, Word, and Excel.
• Strong written and verbal communication skills, attention to detail, organization, follow-through, and time management.
• Ability to manage multiple requests independently, meet strict deadlines, maintain confidentiality, and work effectively as part of a team.
• Availability to work evenings, weekends, and extended hours when operational or emergency-response needs require support.
• Ability to remain in a stationary position and work at a computer for extended periods, with or without reasonable accommodation.
• Ability to communicate effectively by telephone, video, email, and in person.
• Commitment to following all company safety standards and protocols.

Nice To Haves

• Experience using Atriis and Direct Accommodations.
• Bilingual in Spanish.
• Experience coordinating travel for field operations, construction, disaster response, or other fast-paced, multi-site environments.
• Intermediate or advanced Microsoft Excel skills, including maintaining and auditing tracking spreadsheets.
• Experience supporting high-volume or last-minute travel changes.

Responsibilities

• Coordinate with traveling employees and their supervisors to identify reservations and travel requirements based on project and business needs.
• Confirm required approvals before booking travel.
• Book air, hotel, rail, rental car, and other ground transportation in accordance with company and contractual guidelines.
• Respond promptly to itinerary changes, cancellations, disruptions, and urgent traveler needs, including after normal business hours when required.
• Maintain accurate travel records and supporting documentation, including itineraries, confirmations, emails, receipts, and reservation-tracking spreadsheets.
• Communicate with airline, hotel, rail, rental car, and ground transportation representatives to confirm reservations, hotel check-ins and check-outs, and vehicle returns.
• Partner with Finance, Operations, Human Resources, project teams, and other departments to resolve travel issues and improve process efficiency.
• Follow established travel processes and procedures while protecting confidential employee and company information.
• Maintain professional, positive working relationships with employees, supervisors, vendors, and internal partners.
• Perform additional travel-related and administrative duties as assigned by the Travel Manager.

Benefits

• Opportunities for professional growth and advancement.
• A collaborative, mission-driven culture.
• The chance to make a lasting difference for communities across the United States.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED