Travel Industry Relations Manager

BizAway

4d • Remote

About The Position

BizAway is seeking an experienced, results-driven Travel Industry Relations Manager to lead its three-person Travel Partnership Team and shape the company’s partnership strategy in line with its business objectives and long-term vision. The role focuses on leveraging key GDS relationships, primarily Amadeus, and developing strategic commercial agreements across business verticals to support growth, geographic expansion, and customer acquisition.

The manager will identify new supply providers and business opportunities, oversee strategic IATA management, and lead Amadeus strategy, contract renegotiations, feature evaluations, and implementations. The position also manages commercial supplier relationships and contract reviews across air, stays, trains, and car rental, negotiates overrides and promotional campaigns, and provides strategic support to Sales, Operations, and Finance. The role leads team planning and performance, including defining KPIs and assigning targets.

Requirements

• At least 10 years of experience in the travel industry.
• Professional-level Italian and English, written and spoken.
• Hands-on expertise with Amadeus GDS, including commercial contracts, GDS features, and NDC distribution channels.
• Understanding of travel booking processes, integrations, and the technology landscape, including APIs and other travel software.
• Knowledge of current trends in B2B API integrations and their relationship to travel technology.
• Experience with Business Intelligence tools for internal reporting.
• Excellent communication and presentation skills, with the ability to build relationships with technical and non-technical partners.
• Strong leadership and stakeholder management skills, including the ability to connect Operations, Technology, Sales, and Finance.
• Proactivity in proposing value-creating solutions and willingness to learn from mistakes.
• Flexibility and comfort working in a fast-changing environment with few certainties.

Nice To Haves

• Previous experience in SaaS companies.
• Experience in a scale-up environment.

Responsibilities

• Define the partnership strategy in alignment with business objectives and the company’s long-term vision, including geographic expansion, growth, and acquisition of new customer segments.
• Lead and guide a team of three, acting as a bridge between the Partnership team and other business functions.
• Define team KPIs and assign individual and team targets aligned with business strategy.
• Develop new opportunities and identify new supply providers to create business and revenue opportunities.
• Manage IATA strategy globally, including Remittance Holding Capacity, Guarantee Status, and BSP management.
• Lead the Amadeus GDS strategy, including periodic contract renegotiations, identifying development needs, evaluating available solutions, and overseeing feature rollout and implementation.
• Manage commercial relationships with key suppliers across air, stays, trains, and car rental.
• Drive periodic supplier contract reviews.
• Negotiate overrides and promotional campaigns.
• Provide strategic support to Sales, Operations, and Finance teams.

Benefits

• Remote work, flexible working hours, and offices in Europe.
• Company equity through a stock options plan.
• Welfare program.
• Opportunity to develop entrepreneurial skills and implement business decisions with real impact.
• Multicultural and international team.
• Collaborative environment to work and learn.
• Free coffee and beer.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed