Senior Principal Industry Analyst Relations

PagerDuty•Atlanta, GA
•$164,000 - $276,100•Hybrid

About The Position

PagerDuty is seeking a Senior Principal Industry Analyst Relations professional to lead its analyst relations program by shaping and executing strategy and building relationships within the industry analyst community. As part of the product marketing team, this role provides strategic and tactical support to shape PagerDuty’s story and grow the program. The position works closely with stakeholders across the company and reports to the Senior Director of Product Marketing Operations. The role is expected to work from PagerDuty’s Atlanta office two times per week as part of the company’s hybrid workplace model. The position is eligible for a base salary range of $164,000–$276,100 USD and may also be eligible for bonus, commission, equity, and benefits. Actual compensation depends on factors including work location, job-related knowledge, skills, competencies, and experience.

Requirements

  • Bachelor’s degree.
  • At least 8 years of experience in enterprise technology communications, marketing, or product marketing.
  • Working experience in Analyst Relations, Product Marketing, Market Research, and Strategy.
  • Proven abilities in content creation and story shaping, strategic planning, and program management.
  • Exceptional attention to detail.
  • Interest in speeding and improving research and survey delivery with AI and automation tools.

Nice To Haves

  • Experience working with industry analyst firms, including Gartner, Forrester Research, and IDC.

Responsibilities

  • Shape PagerDuty’s category story and industry analyst strategy and program to drive the category.
  • Build strategic relationships with current industry analysts and identify opportunities to grow the program.
  • Coordinate analyst calls and maintain the analyst relations program calendar.
  • Increase analyst awareness of PagerDuty’s offerings and understanding of its business strategy and product offerings.
  • Prepare and support spokespeople engaging with analysts, including creating briefing materials, compiling presentation content, and staffing calls.
  • Maintain the analyst relations interactions database and measure the program’s impact on marketing and sales goals.
  • Lead and prioritize inbound requests for information, including research participation and customer references.
  • Conduct foundational research into analyst coverage areas and competitor investments to develop recommendations for program growth.

Benefits

  • Competitive salary.
  • Comprehensive benefits package.
  • Flexible work arrangements.
  • Company equity.
  • Employee Stock Purchase Program (ESPP).
  • Retirement or pension plan.
  • Generous paid vacation time.
  • Paid holidays and sick leave.
  • Companywide paid Dutonian Wellness Days and HibernationDuty days in addition to PTO.
  • Paid parental leave: 22 weeks for a pregnant parent and 12 weeks for a non-pregnant parent, subject to local standards and laws.
  • 20 hours of paid volunteer time off per year.
  • Company-wide hack weeks.
  • Mental wellness programs.
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