Senior Principal Industry Analyst Relations

PagerDuty•San Francisco, CA
•$164,000 - $276,100•Hybrid

About The Position

PagerDuty is seeking a Senior Principal Industry Analyst Relations professional to lead its analyst relations program. As part of the product marketing team, this role develops and executes the program strategy, builds relationships with the industry analyst community, and provides strategic and tactical support to shape the company’s story and grow the program. The position works closely with stakeholders across the company and reports to the Senior Director of Product Marketing Operations. Analyst relations is a strategic and visible function at PagerDuty, and the company is looking for a collaborative, capable, and driven person who can make an impact quickly. The role focuses on shaping PagerDuty’s category story and analyst strategy, building analyst awareness of the company’s offerings and business strategy, supporting company spokespeople in analyst engagements, and measuring the program’s impact on marketing and sales goals. It also leads responses to inbound information requests and conducts research into analyst coverage areas and competitor investments to identify opportunities for program growth. This is a hybrid role expected to be performed from PagerDuty’s San Francisco office two days per week. Candidates must reside in an eligible location. The base salary range is $164,000–$276,100 USD; the role may also be eligible for bonus, commission, equity, and/or benefits.

Requirements

  • Bachelor’s degree.
  • At least 8 years of experience in enterprise technology communications, marketing, or product marketing.
  • Working experience in Analyst Relations, Product Marketing, Market Research, and Strategy.
  • Proven content creation and story-shaping skills, strategic planning, program management, and exceptional attention to detail.
  • Interest in speeding up and improving research and survey delivery with AI and automation tools.

Nice To Haves

  • Experience working with industry analyst firms, including Gartner, Forrester Research, and IDC.

Responsibilities

  • Shape PagerDuty’s category story and industry analyst strategy and program to drive the category.
  • Build strategic relationships with current industry analysts while identifying opportunities to grow the program.
  • Coordinate analyst calls and maintain the analyst relations program calendar.
  • Drive analyst awareness of PagerDuty’s offerings and expand understanding of the company’s business strategy and product offerings.
  • Prepare and support spokespeople engaging with analysts, including creating briefing materials, compiling presentation content, and staffing calls.
  • Maintain the analyst relations interactions database and lead measurement of the program’s impact on marketing and sales goals.
  • Lead and prioritize inbound requests for information, including participation in research and customer references.
  • Conduct foundational research into analyst coverage areas and competitor investments to surface recommendations for program growth.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • Employee Stock Purchase Program (ESPP)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days and HibernationDuty companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parents and 12 weeks for non-pregnant parents, subject to local standards
  • 20 hours of paid volunteer time off per year
  • Company-wide hack weeks
  • Mental wellness programs
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