Travel Coordinator

Vacatia • Orlando, FL

6d • Onsite

About The Position

Vacation Village Resorts by Vacatia, a leader in the vacation ownership industry since 1981, is seeking a highly organized, guest-focused Travel Coordinator. This role involves planning, coordinating, and managing travel arrangements for Vacatia guests and owners to ensure seamless vacation experiences and exceptional service. The company is committed to providing a safe, inclusive, productive, challenging, rewarding, and fun work environment, prioritizing employee growth and development.

Requirements

• Previous outbound sales experience in travel coordination, guest services, or hospitality operations, preferably in timeshare or vacation ownership environments.
• Proven track record of delivering excellent customer service.
• Strength in organization, communication, and problem-solving, with attention to detail.
• Ability to multi-task, adapt to changing priorities, and provide a seamless experience for guests.
• Must be able to work evenings.

Responsibilities

• Coordinate and manage guest travel arrangements, via phone to explain the vacation package availability.
• Collaborate with sales and resort teams to ensure a seamless guest experience from booking to check-out.
• Provide personalized support to guests, addressing questions, resolving issues, and enhancing the overall vacation experience.
• Maintain accurate records and reporting to track travel details, preferences, and guest feedback.
• Champion cross-functional teamwork, ensuring communication and collaboration across Vacatia departments for optimal guest satisfaction.

Benefits

• Uncapped earning potential
• Competitive Commission structure
• Weekly pay
• Paid training
• Paid Time Off
• Health, Dental, Vision Insurance
• 401(k) with company match
• Life insurance and Accidental Death and Dismemberment (AD&D) insurance
• Wellness Program (subject to provider availability)
• Employee Assistance Program
• Tuition Reimbursement Assistance
• Employee Discounts (Tickets at Work, Perks at Work)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed