Travel Coordinator

Hayes Locums•Fort Lauderdale, FL

1d•Hybrid

About The Position

Join a high-performing operations team where you will manage complex travel logistics and deliver a best-in-class experience for physicians nationwide. Hayes Locums is one of the nation’s leading physician staffing firms, specializing in locum tenens placements for hospitals, clinics, and healthcare organizations. Our mission is to match physicians and advanced practice clinicians with the right opportunities because quality matches lead to quality care. Founded in 2012, Hayes Locums is trusted for integrity, reliability, and service excellence and is ranked the 6th largest locum tenens firm by Staffing Industry Analysts (SIA). The Travel Coordinator is responsible for arranging and managing business travel for Hayes Locums employees, consultants, and physicians, including flights, hotels, rental cars, and ground transportation. This role is ideal for someone who thrives in a fast-paced, high-volume environment and delivers accurate, timely, high-touch service. We’re looking for someone reliable, customer service oriented, with strong communication skills, and who collaborates well within a team environment. As part of a high-performing operations team, you will manage a large daily volume of travel requests while navigating frequent adjustments and evolving schedules. You’ll play a critical role in ensuring travel runs smoothly by responding quickly to changes and disruptions, maintaining accurate and up-to-date trip details, and supporting internal teams and external providers with professionalism and empathy. Delivering an exceptional customer experience is central to success in this role.

Requirements

Bachelor’s degree or equivalent experience in lieu of education
2+ years of experience in a professional office setting, preferably in travel or hospitality customer service
2+ years of experience with Sabre Global Distribution System (GDS)
Excellent verbal and written communication skills, with the ability to communicate with clarity, professionalism, and a customer ‑ centric tone
Exceptional attention to detail and a high level of accuracy in all work
Strong customer service orientation with a demonstrated ability to provide exceptional, high ‑ touch service
Ability to manage multiple competing priorities and remain calm under tight deadlines
Strong team player with the ability to collaborate effectively across teams and departments
Demonstrated process-driven approach and time management skills
Must be authorized to work in the United States without current or future sponsorship requirements

Nice To Haves

Experience with long-term housing coordination, including managing leases or housing arrangements

Responsibilities

Coordinate business travel including flights, hotels, rental cars, and ground transportation
Partner with Assignment Coordinators and Sales Consultants to ensure accurate and efficient travel planning
Deliver a best-in-class customer experience in all travel arrangements
Review, process, and confirm travel requests submitted through CRM with a high level of accuracy and attention to detail
Monitor travel in real time and adjust plans as needed
Respond quickly to weather disruptions, airline issues, and schedule changes
Keep travelers informed and supported throughout their journey
Prepare and send credit card authorizations as needed
Manage vendor relationships, including contract renewals, compliance, and service-level expectations
Ensure vendors meet Hayes Locums’ standards for quality and service
Partner with the Accounting team to ensure travel expenses are accurately documented, recorded, and billed
Deliver high-touch, service-first support in all interactions
Maintain professionalism and composure in a fast-paced environment
Provide responsive, thoughtful support to internal teams and external partners