Travel Center General Manager
About The Position
Pilot Flying J is seeking an experienced Retail General Manager to oversee high-volume travel center and retail facilities. The role is responsible for developing and executing travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction. The General Manager builds, coaches, manages, and develops teams, including staffing, interviewing, hiring, and training. The position requires integrity, accountability, strong team leadership, and a flexible schedule that may include nights, days, weekends, and holidays.
Requirements
- At least 2–3 years of management experience in retail, restaurant, grocery, or another service industry, with responsibility for financial results.
- Previous management proficiency in high-volume retail with P&L accountability.
- Ability to create and maintain a customer-focused culture.
- Integrity and accountability at the managerial level, with excellent team leadership skills.
- Ability to work a flexible schedule including nights, days, weekends, and holidays.
Responsibilities
- Develop and execute travel center and restaurant business plans to achieve standards, sales and profit objectives, and customer satisfaction.
- Ensure customer expectations are met and provide customer service.
- Conduct meetings with subordinate employees.
- Maintain effective vendor relationships.
- Staff, interview, hire, train, coach, manage, and develop team members.
- Drive sales.
- Track inventory.
- Perform profit-and-loss analysis.
Benefits
- Fuel discount
- Nation-wide medical plan
- Dental and vision coverage
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
