Travel Agent - Stuart, FL
About The Position
The Travel Agent drives revenue growth and deepens AAA member engagement by developing new business, retaining existing clients, and promoting travel, membership, and financial products. The role provides consultative sales, relationship management, and end-to-end planning for complex domestic and international itineraries, while meeting sales goals and using referrals, lead-generation systems, and digital tools to build a repeat client base. This is an in-office position at an Auto Club Group branch in Stuart, Florida. The agent serves members in person and works Monday through Friday, 8:30 a.m. to 5:30 p.m. Compensation includes a $31,200 base salary plus up to $10,400 in supplemental pay or commissions, whichever is greater, with uncapped commission potential. A signing bonus of $1,500 to $3,000 may be available to eligible new Auto Club Group employees, depending on experience.
Requirements
- High school diploma or equivalent.
- At least one year of business-to-consumer sales experience.
Responsibilities
- Generate new sales, retain existing members, and grow the organization’s book of business through multiple product offerings.
- Develop and maintain member relationships to improve member experience, encourage use of AAA benefits, generate profitable sales, and increase repeat travel bookings.
- Champion customer concerns and follow them through to resolution.
- Meet assigned sales goals for travel, membership, and credit card products.
- Sell cruises, tours, hotel accommodations, air travel, car rentals, travel insurance, AAA credit cards, AAA memberships, and related products and services.
- Prepare complex or large-scale domestic and international travel packages.
- Complete reservations and advise clients about documentation requirements.
- Arrange travel reservations, collect payments, and process travel documents.
- Ask for referrals and build a client book using the AAA ACG lead system.
- Learn and use AAA ACG digital and communication technologies to achieve objectives.
Benefits
- $1,500 to $3,000 signing bonus for eligible new Auto Club Group employees, with amount dependent on experience.
- Base pay plus performance-based supplemental pay or commissions, with uncapped travel commission potential and additional membership and credit card commission opportunities.
- Guaranteed commission payouts while building a travel sales career.
- Potential special performance incentives from ACG and travel partners, plus a quarterly new-hire on-pace bonus.
- Overtime eligibility.
- Free leads and in-office travel events and walk-in traffic that provide sales opportunities.
- Direct-to-consumer marketing support and access to discounted preferred-partner rates and member benefits.
- Support from Air Desk and Inside Sales Agents, plus an interactive group booking system.
- Free travel partner training certifications and potential free or reduced travel for completing online training programs.
- Familiarization tours and cruises offered at no cost through developmental programs.
- International Airlines Travel Agent Network Card, with possible hotel and car rental discounts and discounted cruise and tour rates.
- Complimentary American Society of Travel Advisors membership.
- PTO and paid sick leave in accordance with applicable state and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
