Travel Agent - Tampa, FL (Bruce B Downs Blvd)
AAA-The Auto Club Group•Tampa, FL
•$31,200 - $41,600•Onsite
About The Position
Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.
Requirements
- High school diploma or equivalent
- 1-year business to consumer sales
Responsibilities
- Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings.
- Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members.
- Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings.
- Receive and champion customer concerns through to resolution.
- Achieve assigned travel, membership, and credit card sales goals.
- Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.
- Prepare complex and/or large-scale domestic and international travel packages.
- Complete reservations and advise clients regarding documentation requirements.
- Make necessary travel arrangements, including reservations, payment collection, and document processing.
- Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system.
- Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
Benefits
- PTO, paid sick leave
- Base pay
- Performance-based earning potential
- Uncapped earning potential
- Unlimited commissions on travel sales
- Additional commission opportunities for membership and credit card sales
- Guaranteed commission payouts
- Special performance incentives
- Quarterly new hire on-pace bonus
- Overtime eligibility
- Career growth through a structured career path
- Free leads
- In-office travel events and walk-in traffic
- Direct-to-consumer marketing
- Exclusive Preferred Partner discounted rates and member benefits
- Inside support structure
- Support from Air Desk and Inside Sales Agents
- Interactive group system
- Free Travel Partner training certifications
- Travel benefits for completing online training programs
- Familiarization tours and cruises
- International Airlines Travel Agent Network Card (IATAN)
- Complimentary membership with the American Society of Travel Advisors (ASTA)
- Medical plans with multiple coverage options
- HSA eligibility
- Prescription drug coverage
- Dental and vision benefits
- Employee Assistance Program
- Company-paid basic life insurance
- Optional supplemental life insurance and dependent coverage
- Short-term and long-term disability coverage
- Critical illness, accident, and pet insurance options
- 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
- Paid Time Off (PTO)
- Paid Holidays
- Mental health day
- Floating holidays
- Volunteer day
- Paid leave programs, including parental, bereavement, jury duty, and military leave.
- Tuition assistance
- Professional certification support
- Opportunities for career development and advancement
- Complimentary AAA membership with roadside assistance and travel discounts
- Adoption assistance program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
