Trauma Program Manager

Sentara Health•Norfolk, VA

2d•Onsite

About The Position

Join our exceptional team at Sentara Norfolk General Hospital, where compassionate care, clinical excellence, and innovation come together. We’re seeking an experienced and motivated Trauma Program Manager to lead our Trauma Program and oversee nursing and patient care services. This position offers a unique opportunity to combine leadership, clinical expertise, and program development in a supportive, forward-thinking environment. About the Hospital The Norfolk General Hospital's Emergency Department is a 53-bed unit. Our Trauma One Facility is equipped to handle a variety of medical emergencies, and approximately 10% are Trauma related. Sentara Norfolk General Emergency Department is one of only 94 in the United States to receive the Lantern Award from the Emergency Nurses' Association this year. The Lantern Award honors "exceptional and innovative leadership, practice, education, advocacy, and research." Sentara Norfolk General Hospital is the region’s first Magnet Hospital. It is a 525-bed medical center, serves as a primary teaching facility, and home to the area's only Level 1 Trauma Center within a 126-mile region. Our Norfolk General facility has four intensive care units and two intensive care units in our 112-bed Nationally Ranked Heart Hospital that sits on our campus. About the Role – Trauma Program Manager The Trauma Program Manager is responsible for the overall management and coordination of the trauma service, ensuring compliance with all regulatory and accreditation requirements. This role involves providing clinical and technical expertise, guiding staff development, and engaging in continuous quality improvement to enhance patient outcomes and operational performance. The manager also supervises and mentors nursing and support staff, leads process improvement initiatives, and ensures the highest standards of trauma care delivery. In addition, this role assists with fiscal and operational management, including budgeting, payroll, purchasing, billing, and supply cost control. As a key leader within the hospital, the Trauma Program Manager collaborates closely with physicians, emergency services, surgical teams, and leadership to ensure seamless coordination of care and optimal performance across all trauma-related functions.

Requirements

Current Registered Nurse (RN) license or eligibility in the State of Virginia
Basic Life Support (BLS) certification required within 90 days of hire
Bachelor’s Degree in Nursing (BSN) required
Minimum of 2–5 years of clinical experience in emergency, trauma, or critical care nursing
Prior leadership or program management experience strongly preferred
Strong knowledge of trauma systems, performance improvement, and regulatory requirements

Nice To Haves

Master’s preferred
Level One Experience Preferred

Responsibilities

Provide leadership, supervision, and support to trauma nursing and clinical teams.
Ensure compliance with trauma program standards, accreditation requirements, and quality benchmarks.
Develop, implement, and monitor process improvement initiatives aimed at optimizing patient outcomes and operational efficiency.
Participate in fiscal management, including budgeting, payroll, and supply cost oversight.
Engage in hiring, onboarding, and professional development to build a highly effective and cohesive team.
Implement and sustain talent retention strategies to promote staff satisfaction and stability.
Serve as a clinical resource and mentor to staff, fostering a culture of excellence and continuous learning.
Collaborate with interdisciplinary teams to enhance trauma readiness, education, and overall patient safety.

Benefits

Competitive compensation and comprehensive benefits package (medical, dental, vision, 401k)
Paid time off and tuition assistance
Onsite childcare for team members
Opportunities for professional growth and advancement within Sentara Health
Recognition programs for leadership and nursing excellence
A supportive and collaborative work environment that values innovation and teamwork
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met