About The Position

The Transporter/Messenger is responsible for transporting patients, supplies, equipment, medication, medical charts, specimens, blood products, flowers, name plates, and various types of paper in a timely manner within the Mount Sinai West facility. This role also involves sorting and delivering inter-office and incoming mail and packages accurately and promptly. The transporter must ensure patients are properly identified, accompanied by their charts, and appropriately dressed for transport. They are expected to use designated elevators, follow patient tracking procedures, redistribute rolling stock like wheelchairs and stretchers, and respond to transport needs during codes. Additionally, the transporter ensures the safety and cleanliness of transportation equipment, provides elevator operator and audiovisual support, and maintains effective communication with healthcare team members.

Requirements

  • High school diploma or equivalent
  • Previous work experience in hospital setting preferred

Responsibilities

  • Sorts and delivers inter-office/incoming mail and packages accurately and in a timely manner
  • Arrives on unit with appropriate mode of patient transportation (including oxygen, if necessary)
  • Introduces patient to self and destination
  • Confirms identity of patient with ID band
  • Assists Care Givers in moving patient on and off different modes of transport
  • Ensures patient’s chart accompanies the patient to their designated area
  • Ensures patients are appropriately dressed/covered for transportation
  • Utilizes designated elevators to transport patients in a timely manner
  • Follows proper Patient Tracking procedures (logging in & out, going to in-progress, completions and logging delays)
  • Redistributes rolling stock (i.e., wheelchairs, stretchers)
  • Responds to codes for transport needs
  • Ensures equipment used for transportation is safe, clean and easily accessible
  • Provides elevator operator services and audiovisual support
  • Ensures that equipment is positioned and locked when stationary
  • Ensures that side rails remain in “up” position, as indicated
  • Ensures that needed bedside articles are within patients reach
  • Notifies appropriate staff of patient status (i.e., return to floor, pick-up, and need for assistance)
  • Makes sure destination treatment area knows of cancellations for patients that transporter is assigned for
  • Practices effective and respectful communication and collaboration with other health care members
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