Transportation

Southeastern Integrated Care•Shallotte, NC

About The Position

Responsible for providing safe, engaging, non-emergency transportation to outpatient and residential treatment clients. The transporter provides a caring environment and transportation appropriate to each client’s needs, representing Southeastern Life Center’s focus on removing barriers to recovery. The role typically takes place in a community setting with a moderate noise level. This position does not oversee staff.

Requirements

High school diploma or equivalent.
Valid, clean North Carolina driver’s license.
Exceptional driving skills.
Excellent communication skills.
Time management skills.
Ability to use conflict-management skills.
Ability to assist beneficiaries in and out of the vehicle as needed.
Obtain CPR, first aid, NCI, and/or role-related certification within three months of hire.

Nice To Haves

PASS Basic certificate and CTAA training.
PASS Wheelchair certificate and hands-on training with a certified trainer within 90 days.
Defensive Driving certificate.
Americans with Disabilities Act (ADA) training.
Emergency Procedures for Vehicle Operations training.
Illegal Drug Use training.

Responsibilities

Assist patients in and out of vehicles.
Ensure patients are comfortable and safe during transit.
Monitor the scheduling system for transport requests and complete requests in a timely manner.
Maintain accurate daily logs and obtain beneficiaries’ signatures to verify services provided.
Maintain positive and professional relationships with patients.
Protect patient confidence and confidentiality by keeping sensitive and patient information private.
Assess risks and hazards, then implement safe systems of work to reduce risks to yourself, patients, and others.
Complete a vehicle check before every shift to assess maintenance issues.
Report accidents and incidents in accordance with organizational policies, including reporting relevant facts to control and hospital personnel.
Use electronic systems required by the agency and payor.
Ensure vehicles have adequate fuel for service delivery.
Report vehicle and equipment defects or deficiencies and replace used vehicle inventory items.
Comply with data-protection measures and do not disclose personal information about patients or employees to unauthorized personnel.
Participate in staff development programs and undertake further training when required or available.
Perform other duties as assigned.