Transportation Supervisor

National DCP • Lockport, IL

23d • Onsite

About The Position

The Transportation Supervisor supports transportation operations at the assigned distribution center, training and coaching Drivers and Delivery Assistants. The role ensures the safe, legal, cost-efficient, and on-time delivery of freight to member stores. It has direct supervisory responsibilities and may involve overseeing hub locations, including possible overnight travel.

Requirements

• High school diploma or equivalent.
• 3 to 5 years of experience managing a high-volume delivery route.
• At least 2 years of supervisory experience in a transportation-related role within the quick-service restaurant industry.
• Strong understanding of Federal Motor Carrier rules and regulations.
• Knowledge of related OSHA standards and regulations.
• Proficiency with Microsoft Office software, including Outlook, Word, and Excel.
• Experience with an on-board computer system.
• Prior experience with routing software.
• Excellent verbal and written communication skills.
• Strong leadership and decision-making capabilities.
• Excellent interpersonal and collaboration skills.
• Willingness and ability to work flexible or extended schedules as needed.

Nice To Haves

• Food delivery experience.
• SAP experience.
• Appian routing software experience.
• CDL license and current DOT medical card.

Responsibilities

• Direct and coordinate assigned route drivers to support strong delivery performance, efficient equipment utilization, service, safety, and customer relations.
• Develop and coach Drivers on safety, driving, and customer service skills; orient and develop new Drivers.
• Monitor Driver performance weekly through PeopleNet and counsel Drivers on performance issues and areas for improvement.
• Supervise assigned Lead Drivers and administer progressive discipline when required.
• Enforce company policies and DOT and FMCSA regulations, including compliance with DOT hours-of-service requirements.
• Work with Dunkin’ stores and the Distribution Center as a liaison to resolve delivery issues.
• Assist the Operations Scheduler with weekly driver schedules, vacations, and time-off requests.
• Assist with compiling, monitoring, managing, and implementing driver performance metrics and incentive programs, if applicable.
• Manage fleet utilization and equipment status, monitor the Out of Service report, and coordinate with Penske or Ryder as needed.
• Respond effectively and promptly to breakdowns and accidents.
• Oversee assigned hub locations, which may require overnight travel to assess routes and Drivers.
• Assist the Router with daily route planning as needed.
• Work with the Safety Manager on safe driving techniques, proper lifting, and required DOT-regulation training.
• Complete special projects as required.

Benefits

• Medical, dental, and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Company-paid life, AD&D, short-term disability, and long-term disability coverage.
• 401(k) retirement plan with company match.
• Paid time off, including vacation, sick, and discretionary time.
• Paid holidays.
• Employee assistance programs.
• Discount programs.
• Tuition reimbursement program.
• Competitive salary and bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED