Transportation Supervisor

CTDI Careers•Tracy, CA

About The Position

CTDI is an engineering, repair, and logistics company serving wireless telecommunications, high-speed internet, and cable providers. The Transportation Supervisor oversees inbound and outbound orders and coordinates material transportation with CTDI’s Transportation Group. The role uses transportation management systems to plan and schedule material movement, tracks inventory and shipments, and provides shipment and inventory information to customers and internal stakeholders. The position is scheduled Monday through Friday, 3:00 a.m. to 11:30 a.m., with pay starting at $22.10 per hour depending on experience. The supervisor also supports customer service, transportation reporting and benchmarks, logistics projects, and process improvements. The role includes monitoring employee performance and attendance. CTDI describes its workplace as family-oriented, positive, team-oriented, and inclusive, and offers compensation and benefits including weekly pay and a monthly incentive bonus.

Requirements

At least 2 years of work experience in the transportation industry.
At least 2 years of customer service experience in a third-party distribution industry.
Associate degree in inventory management or logistics, or equivalent work experience.
Excellent organizational and analytical skills.
Strong leadership ability.
Strong team-building and employee-development skills.
Excellent PC skills in Microsoft Word, Outlook, and Excel.
Very good communication skills by telephone and email.
Ability to work well under pressure and constant deadlines.
Problem-solving skills, including the ability to seek alternative solutions.
Strong attention to detail and excellent follow-up.
Professional aptitude, presentation, and demeanor.
Ability to lift 50 or more pounds.
Must be at least 18 years of age.
Work authorization in the United States is required; the position does not qualify for visa sponsorship.

Responsibilities

Oversee inbound and outbound orders, including material receipt, issuance, and shipment.
Coordinate material shipping with the CTDI Transportation Group.
Use transportation management systems (TMS) to plan and schedule material movement.
Coordinate daily activity to track the location and movement of finished-goods inventory via company trucks.
Provide reports to internal and external customers as required.
Review inventory positions daily and weekly against outstanding orders and sales forecasts, and expedite inbound shipments when needed to meet customer demand.
Work with the shipping supervisor to resolve inventory or order discrepancies outside the role’s control.
Ensure goods are shipped in a timely and efficient manner according to documented processes, including planning transportation routes and payloads and tracking shipments from pickup through delivery.
Target cost reduction and freight savings while meeting service and contractual requirements.
Schedule and dispatch trucks accurately and on time to ensure product flow meets customer demand.
Track shipments from pickup through delivery and provide accurate, up-to-date shipment information.
Create and monitor transportation benchmarks to measure service levels.
Receive and process customer transportation requirement requests.
Participate in logistics projects and manage new initiatives as they arise.
Create and maintain daily, weekly, and monthly statistics.
Develop good working relationships with customers and provide exceptional customer service.
Handle customer shipment-routing requests proactively.
Prepare load-build reports as requested by customers.
Resolve customer problems and complaints to support customer satisfaction.
Develop ways to streamline operational processes within customer requirements and team goals.
Monitor employee performance and attendance.