Transportation Supervisor - 1st Shift

Sysco•Sysco Seattle - Kent, MI

14d•$87,400 - $131,200

About The Position

This is an operations position responsible for supervising delivery activities, including managing and directing delivery staff, ensuring compliance with government regulations, and maintaining the safety and security of the delivery department. The supervisor oversees daily delivery operations, staff performance, schedules, assets, productivity, customer concerns, safety, and associate engagement. The role may include performing the duties of supervised associates and other related duties as needed and qualified. The position is based in ZIP code 98032, has travel of up to 25%, and is identified as 1st Shift; however, the work schedule may include non-traditional business hours, evenings, nights, weekends, holidays, and on-call work. Sysco is a global foodservice distribution company. It reports having over 71,000 colleagues, a fleet of over 13,000 vehicles, approximately 333 distribution facilities worldwide, and more than 700,000 customer locations. The company describes opportunities for personal and professional growth and states that applicants must be currently authorized to work in the United States.

Requirements

High school diploma or GED, or an equivalent combination of education and related experience.
1–3 years of related experience and/or training.
Complete a Sysco-approved defensive driving program.
Successfully engage and lead individual and team discussions and meetings.
Work proactively and constructively with peers and associates in other departments, operating companies, and Corporate.
Solve practical problems and handle concrete variables where standardization is limited; interpret written, oral, diagram, and schedule instructions.
Working knowledge of Federal Motor Carrier Safety Regulations.
Apply policies consistently, objectively, and in a timely manner; follow established procedures and comply with local, state, and federal regulations.
Manage deadline-related pressure and stress associated with customer service issues.
Make timely independent decisions in support of company policies and procedures.
Read and interpret business publications, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; present information and respond to questions from managers, clients, customers, and the public.
Knowledge of spreadsheet and word-processing software, ability to learn Sysco technology software and programs, and excellent computer skills.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Meet the physical demands described in the posting, including occasionally lifting or moving up to 100 pounds and pushing or pulling up to 350 pounds.
Work non-traditional business hours, including evenings, nights, weekends, holidays, and on-call periods; occasional travel to other operating companies or the Corporate office may be required.
Applicants must be currently authorized to work in the United States.

Nice To Haves

A 2- or 4-year college degree in Business Management, Supply Chain Management, or a similar major.
HazMat certification.
A valid Class A Commercial Driver License meeting Company standards.

Responsibilities

Supervise the daily work and safety of Delivery Associates, including compliance with standard operating procedures and planned routes, and delivery of safe, efficient customer service.
Ensure Delivery Associate compliance with local, state, and federal regulatory requirements, including DOT and OSHA requirements, and ensure electronic logs are current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including additional workdays and shifts as needed.
Oversee the proper selection and use of company assets in support of the Delivery department.
Arrange required repairs with the appropriate departments.
Review delivery functions and productivity reporting.
Suggest efficiency ideas and cost-reduction measures and assist with implementing delivery changes.
Interpret, train on, and consistently enforce Company policies, protocols, and procedures, including food safety, DOT, and record keeping requirements.
Communicate with Sales Management and Marketing Associates to resolve customer or delivery opportunities and issues collaboratively.
Visit customer locations, meet with customers to address issues, and assess delivery difficulty.
Maintain associate relations through regular department or pre-shift meetings and ongoing interaction.
Maintain open communication with associates by answering questions and explaining policies and procedures; monitor morale and respond to ideas that improve associate engagement and enablement.
Coordinate with the Safety department on training, associate observations, updates to preferred work methods, accident investigations, root-cause determination, and routine safety inspections.
Make recommendations for disciplinary action or behavior modification when needed.
Perform management functions including staff selection, development, discipline, performance reviews, and terminations.
Perform the duties of supervised associates and other related duties as needed and qualified.