Senior Supervisor, Transportation - 1st Shift

GXO Logistics • Lithia Springs, GA

8d

About The Position

The Senior Supervisor, Transportation acts as a change agent for the team, helping ensure organizational initiatives and solutions are implemented, maintained, and improved. The role leads implementations and change management efforts, analyzes business problems, works with internal departments to develop implementation plans, and provides continuing support after implementation. It also manages customer support for internal and external clients and ensures client issues are addressed promptly.

The schedule is Friday through Sunday, 6:00 a.m. to 6:00 p.m. (weekend first shift).

Requirements

• At least 3 years of experience with implementations in the transportation or logistics industry.
• Experience in transportation in a supply chain or distribution environment.
• Project management experience.
• Experience with Microsoft Office.

Nice To Haves

• Bachelor’s degree.
• Working knowledge and experience with import and export regulations.
• Excellent planning, client support, communication, and organizational skills.

Responsibilities

• Lead large-scale implementations.
• Oversee and lead change management initiatives and provide continuing post-implementation support.
• Define business problems, identify solutions, and provide analysis and recommendations.
• Work with internal departments to develop documented implementation plans and schedules, assist with implementation, and provide post-implementation feedback and support.
• Conduct scheduled progress reviews on current projects.
• Provide customer support management for internal and external clients according to the customer management process, using tools such as action item lists and progress reports.
• Design and/or report methodology for ongoing operations.
• Ensure internal and external client issues are addressed in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed