About The Position

This is an operations role supervising delivery activities. The Transportation Supervisor manages and directs delivery staff, supports compliance with government regulations, and oversees the safety and security of the delivery department. The role includes managing schedules, labor hours, supplies, company assets, productivity, customer issues, associate relations, training, and performance management. The position may involve non-traditional business hours, including evenings, nights, weekends, holidays, and on-call work, as well as occasional travel to other operating companies or the corporate office.

Requirements

  • High school diploma or GED, or an equivalent combination of education and related experience.
  • 1–3 years of related experience and/or training.
  • Complete a Sysco-approved defensive driving program.
  • Successfully lead individual and team discussions and meetings.
  • Work constructively with peers and associates across departments, operating companies, and Corporate.
  • Solve practical problems in situations with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.
  • Working knowledge of Federal Motor Carrier Safety Regulations.
  • Apply policies consistently, timely, and objectively; follow established procedures and comply with local, state, and federal regulations.
  • Manage deadline-related pressure, stress, and customer service issues; make timely independent decisions supporting company policies and procedures.
  • Read and interpret business, professional, technical, and governmental materials; write reports, correspondence, and procedure manuals; and present information and respond to questions effectively.
  • Knowledge of spreadsheet and word-processing software, excellent computer skills, and ability to learn Sysco software and programs.
  • Ability to read, comprehend, write, and speak English.
  • Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
  • Meet the physical demands of the job, including occasional lifting up to 100 pounds and pushing or pulling up to 350 pounds.
  • Applicants must be currently authorized to work in the United States.

Nice To Haves

  • A 2- or 4-year college degree in Business Management, Supply Chain Management, or a similar major.
  • HazMat certification.
  • A valid Class A Commercial Driver License that meets company standards.

Responsibilities

  • Supervise the daily work and safety of Delivery Associates, including compliance with standard operating procedures and planned routes and the provision of safe, efficient customer service.
  • Ensure Delivery Associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
  • Manage labor hours and consumable supplies within budget.
  • Prepare work schedules, including additional workdays and shifts as needed.
  • Oversee selection and use of company assets for the Delivery department and arrange necessary repairs with appropriate departments.
  • Review delivery functions and productivity reporting; suggest efficiency improvements and cost reductions and assist with implementing delivery changes.
  • Interpret, train on, and enforce company policies, protocols, and procedures, including food safety, DOT, and record-keeping requirements.
  • Coordinate with Sales Management and Marketing Associates to resolve customer and delivery opportunities or issues.
  • Visit customer locations to address issues and assess delivery difficulty.
  • Maintain associate relations through regular department or pre-shift meetings and ongoing communication; answer questions, explain policies and procedures, monitor morale, and support associate engagement and enablement.
  • Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause reviews, and routine safety inspections.
  • Recommend disciplinary action or behavior modification when required.
  • Manage staff selection, development, discipline, performance reviews, and terminations.
  • Perform the duties of supervised associates and other related duties as needed and qualified.

Benefits

  • The posting directs candidates to SyscoBenefits.com for information about benefits.
  • Potential eligibility to participate in the Company's Incentive Plan.
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