Transportation Supervisor

The Chefs’ Warehouse • Austin, TX

3d

About The Position

Plans, directs, coordinates, and participates in activities of warehouse and delivery drivers for the Company. The role includes personnel scheduling, meeting customer delivery obligations and standards, and ensuring compliance with applicable state and federal transportation regulations. Duties may be performed personally or through subordinate supervisors.

Requirements

• At least 1 year of relevant experience.

Responsibilities

• Coordinate and supervise daily activities of warehouse and driver personnel, including route and vehicle assignments, customer deliveries, and vendor pick-ups.
• Ensure compliance with USDOT and other regulatory requirements related to vehicle use and maintenance, safe vehicle operation, and required medical certifications.
• Train warehouse and driver personnel to required standards and complete periodic driver performance evaluations.
• Maintain USDOT-required driver files.
• Maintain and update work and duty schedules for warehouse and driver personnel.
• Ensure vehicles are clean and meet maintenance standards and requirements; report service issues to the leasing company.
• Respond to and resolve customer complaints, including immediate problem-solving, coordinating responses with appropriate sales personnel, and applying corrective action or discipline as required.
• Train warehouse and driver personnel in all aspects of material handling, both on and off the vehicle.
• Evaluate employee performance on an ongoing basis, including regularly scheduled road tests, and provide reinforcement, coaching, or correction as necessary.
• Conduct accident investigations and insurance reporting in coordination with the Operations Manager, other Company officials, or insurance representatives as circumstances dictate.
• Monitor trip and dispatch logs and vehicle-monitoring software for schedule conformance, and direct the preparation and retention of dispatch and vehicle-operations records and reports.
• Maintain mileage records for taxes and the leasing company.
• Gain proficiency in the Company’s primary sales-processing software system and subordinate systems.
• Drive routes during peak times and as needed to meet delivery obligations.
• Conduct weekly meetings to inform staff of new procedures and other company-wide information.
• Collaborate with Operations, Product, Purchasing, and Sales personnel to ensure information is accurate and comprehensive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed