Transportation Supervisor

Domino's Corporate•Huron Charter Township, MI

About The Position

The Transportation Supervisor oversees a team of Class A and Class B drivers delivering to Domino’s Pizza stores. The role is responsible for driver scheduling and routing, reviewing trip sheets and payroll for accuracy, and ensuring compliance with DOT regulations, applicable laws, and company policies. The supervisor also handles customer complaints, trains drivers, conducts safety observations, and supports safe and efficient transportation operations. The position includes leadership and driver performance responsibilities, transportation reporting and budget support, route analysis, hours-of-service monitoring, fleet maintenance coordination, accident investigations, food safety oversight, and customer relations. The supervisor may drive a company vehicle or straight truck for deliveries or maintenance-related trips when qualified and needed. The schedule is 6 PM to 2 AM, with five workdays between Sunday and Friday, supporting a 24-hour operation.

Requirements

High school diploma.
Two to three years of documented supervisory experience.
Two to three years of route scheduling experience.
Knowledge of Department of Transportation and FMCSA rules and regulations.
Proficiency with MS Office, SAP, Samsara, transportation management systems, computers, and scanner equipment or software.
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed.
Results-oriented approach and strong organizational, decision-making, and people skills.
Successfully pass a background check every third year on the anniversary date.
Ability to stand and/or walk for extended periods, climb stairs, frequently lift up to 25 pounds, and occasionally lift up to 50 pounds.
Ability to bend, twist, reach, push, and pull throughout the shift.
Ability to work in extreme temperatures, including a non-air-conditioned warehouse and refrigerated conditions of 33–38 degrees, indoors and outdoors.
Ability to work around loud machinery, yeast, and flour.

Nice To Haves

Some college hours.
Two-year degree.
Commercial Driver’s License, Class A.

Responsibilities

Recruit, interview, select, mentor, and support engagement initiatives for new and tenured drivers.
Monitor driver performance and address performance issues through coaching or progressive discipline as needed.
Complete annual driver performance reviews and review driver Lytx information and logs, providing coaching according to company requirements.
Collaborate on driver onboarding and training, including training new drivers in job duties and safe work practices.
Complete Job Safety Observations and conduct route observations to verify safe performance in accordance with company and DOT standards.
Help maintain a safe work environment in compliance with FMCSA, OSHA, company, local, state, and federal requirements.
Communicate with drivers, departments, and vendors; foster positive team morale and respectful working relationships.
Attend leadership and development training and coordinate safety, team, and quarterly meetings.
Prepare and assist with transportation reports, monitor budgets and fuel cards, and participate in budget development.
Schedule weekly driver routes and reroute as needed to ensure route coverage.
Analyze routes and recommend savings opportunities to the Manager.
Monitor driver hours of service using the onboard system.
Maintain and monitor food safety standards in compliance with company and franchisee requirements.
Perform payroll duties when necessary and review driver payroll for accuracy.
Monitor mis-deliveries and recommend avoidance strategies to the Manager.
Maintain driver qualification files and schedule truck maintenance while maintaining fleet image.
Conduct accident investigations and coordinate delivery and backhaul activities.
Assist the Transportation Manager with truck leasing meetings to ensure preventive maintenance and timely repairs.
Drive a company vehicle or straight truck for deliveries or service and maintenance trips when qualified and needed; occasionally work in the yard.
Answer Slice of Pie complaints, keep leadership informed of findings, maintain positive customer relationships, and address customer surveys.
Perform other duties as assigned by leadership.