Transportation Supervisor

Sysco•Redmond, WA

About The Position

This is an Operations position responsible for supervising activities associated with Delivery. The role manages and directs delivery staff, ensures compliance with government regulations, and oversees the safety and security of the delivery department. The supervisor manages schedules, labor hours, supplies, company assets, productivity, associate relations, customer concerns, and safety initiatives. The role may also perform the duties of supervised associates and other related duties as needed and qualified. The position includes non-traditional business hours, including evenings, nights, weekends, holidays, and on-call work. Occasional travel to other operating companies or the Corporate office may be required as business needs dictate. The physical work environment can include wet, hot, extremely cold, or humid conditions; moving mechanical parts; confined spaces; high or precarious places; and fumes or airborne particles. The noise level is usually moderate. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or an equivalent combination of education and related experience.
1–3 years of related experience and/or training.
Complete a Sysco-approved defensive driving program.
Successfully engage and lead individual and team discussions and meetings.
Work proactively and constructively with peers and associates from other departments, operating companies, and Corporate.
Solve practical problems involving concrete variables where limited standardization exists, and interpret written, oral, diagram, or schedule instructions.
Working knowledge of Federal Motor Carrier Safety Regulations.
Apply relevant policies consistently, promptly, and objectively; follow established procedures and comply with local, state, and federal regulations.
Manage pressures and stress associated with deadlines and customer service issues; make timely independent decisions in support of company policies and procedures.
Read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; present information effectively and respond to questions.
Knowledge of spreadsheet and word-processing software, ability to learn Sysco technology software and programs, and excellent computer skills.
Ability to read, comprehend, write, and speak English.
Ability to perform basic arithmetic with whole numbers, common fractions, and decimals.
Meet the physical demands of the role, including occasionally lifting or moving up to 100 pounds and pushing or pulling up to 350 pounds.
Regularly talk or hear; frequently stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and climb or balance; occasionally stoop, kneel, crouch, or crawl.
Meet the role’s vision requirements, including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
Work non-traditional business hours, including evenings, nights, weekends, holidays, and on-call.
Applicants must be currently authorized to work in the United States.

Nice To Haves

A 2- or 4-year college degree in Business Management, Supply Chain Management, or a similar major.
HazMat certification.
A valid Class A Commercial Driver License meeting Company standards.

Responsibilities

Supervise the daily work and safety of Delivery Associates, including adherence to standard operating procedures, planned routes, and safe, efficient customer service.
Ensure Delivery Associate compliance with local, state, and federal regulatory agencies, including DOT and OSHA, and ensure electronic logs are current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including extra work days and shifts as needed.
Oversee proper selection and utilization of company assets in support of the Delivery department, and organize repairs with appropriate departments.
Review delivery functions and productivity reporting; suggest efficiency ideas and cost-reduction measures and assist with implementing delivery changes.
Interpret, train, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and record keeping requirements.
Communicate with Sales Management and Marketing Associates to collaboratively resolve customer or delivery opportunities and issues.
Visit customer locations to address issues and assess delivery difficulty.
Maintain associate relations through regular department or pre-shift meetings and ongoing interaction; answer questions, explain policies and procedures, monitor morale, and submit or respond to ideas to improve engagement and enablement.
Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause determination, and routine safety inspections.
Make recommendations for disciplinary action or behavior modification when required.
Perform staff selection, development, discipline, performance reviews, and/or terminations.
Perform the duties of supervised associates and other related duties as needed and qualified.
Follow other job-related instructions and perform other duties requested by the supervisor.