Transportation Supervisor

WelbeHealth•Carson, CA

About The Position

The Transportation Supervisor coordinates transportation services for participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. As a member of the interdisciplinary team (IDT), the supervisor collaborates in participant care planning and helps deliver high-quality transportation services for vulnerable seniors. The role includes building and developing a dependable team, improving transportation efficiency and participant satisfaction, and overseeing service delivery and fleet operations. WelbeHealth describes its mission as serving vulnerable seniors through shared intention, pioneering spirit, and the courage to love. Employees are required to comply with the company’s vaccination policy; proof of vaccination or a vaccine declination form is required before employment. Infection-control and PPE standards also apply.

Requirements

  • High school diploma or equivalency; professional experience may be substituted.
  • Participate in the DMV pull notice and random testing for alcohol and controlled substances programs.
  • Pass a DOJ/FBI background check and DOT physical exam.
  • Current valid state driver’s license.
  • At least four years of experience working in a public or private transportation setting.
  • At least two years of supervisory experience, with demonstrated ability to mentor and develop team members.
  • Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members.
  • Maintain eligibility to drive under WelbeHealth’s commercial auto insurance program. Applicants must generally be at least 25 years old; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification.

Nice To Haves

  • Leadership experience within passenger transportation.

Responsibilities

  • Manage the Transportation team, including hiring, training, supervising, and mentoring staff.
  • Attend and participate in IDT meetings, market tactical meetings, and clinic huddles.
  • Conduct driver ride-alongs to observe performance and provide coaching.
  • Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
  • Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling.
  • Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
  • Drive operational improvements and oversee scheduling to maximize efficiency and participant satisfaction.
  • Coordinate transportation services provided to participants and potential enrollees.
  • Collaborate in participant care planning as a member of the IDT.

Benefits

  • Medical, dental, and vision insurance coverage.
  • 17 days of personal time off (PTO).
  • 12 observed holidays annually.
  • 6 sick days.
  • 401(k) savings plan with employer match.
  • Base salary plus bonus.
  • Comprehensive healthcare coverage and additional benefits.
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