Transportation Supervisor - Overnight

Werner Enterprises•Cleveland, TN

1d•Onsite

About The Position

The Transportation Supervisor works from the Cleveland, Tennessee office and manages a variety of responsibilities based on daily operational needs. The ideal candidate excels in customer service, is highly organized, can multitask, and takes appropriate action with minimal supervision. The shift is 10:00 PM to 6:00 AM, Monday through Friday. The role plans and tracks drivers and freight, supports on-time pickups and deliveries, ensures operational and safety procedures are followed, and coordinates equipment and maintenance needs. The supervisor also serves as a primary contact for customer accounts, communicates transit updates, monitors driver compliance, and processes transportation paperwork.

Requirements

At least 1–2 years of dispatch, load planning, or fleet supervisory experience in the trucking or transportation industry.
Working knowledge of DOT regulations and Hours of Service (HOS) rules.
Strong verbal and written communication skills and professional phone etiquette.
Organizational ability and capacity to prioritize competing operational demands.
Problem-solving skills under time-sensitive constraints.

Nice To Haves

Experience with transportation management systems (TMS), especially TMW.

Responsibilities

Plan, schedule, and track drivers and freight to support on-time pickup and delivery.
Confirm load assignments and ensure operational and safety procedures are followed.
Monitor and balance tractor and trailer pools across accounts.
Coordinate with on-site shop technicians to expedite maintenance, inspections, and repairs.
Serve as the primary point of contact for customer accounts by phone and email.
Prepare accurate daily reports, communicate transit updates proactively, and lead route execution check-ins.
Monitor driver Hours of Service (HOS) and electronic logs (ELD) for DOT compliance.
Review and process inbound trip paperwork, bills of lading, and delivery receipts promptly.