Transportation Supervisor

National DCP • Groveland, FL

13d • Onsite

About The Position

The Transportation Supervisor supports transportation operations at the assigned distribution center by training and coaching Drivers and Delivery Assistants. The role is responsible for ensuring safe, legal, cost-efficient, and on-time freight delivery to member stores. It provides direction and coordination to route drivers to support delivery performance, efficient equipment utilization, service, safety, and customer relations. The position has direct supervisory responsibilities and may require flexible or extended schedules and overnight travel to hub locations.

Requirements

• High school diploma or equivalent.
• 3 to 5 years of experience managing a high-volume delivery route.
• At least 2 years of supervisory experience in a transportation-related role within the quick-service restaurant industry.
• Strong understanding of Federal Motor Carrier Rules and Regulations.
• Knowledge of related OSHA standards and regulations.
• Proficiency with Microsoft Office software, including Outlook, Word, and Excel.
• Experience with an on-board computer system.
• Experience with routing software.
• Excellent verbal and written communication skills.
• Strong leadership and decision-making capabilities.
• Excellent interpersonal and collaboration skills.
• Willingness and ability to work flexible or extended schedules as needed.

Nice To Haves

• Food delivery experience is preferred.
• A CDL license and current DOT medical card are a plus.

Responsibilities

• Direct and coordinate assigned route drivers to maximize delivery performance, cost-efficient equipment utilization, service, safety, and customer relations.
• Develop and coach Drivers on safety, driving, and customer service skills.
• Monitor Driver performance weekly through PeopleNet and counsel Drivers on performance issues and areas for improvement.
• Supervise assigned Lead Drivers.
• Liaise with Dunkin’ Stores and the Distribution Center to resolve delivery issues.
• Administer progressive discipline when required.
• Enforce company policies and DOT and FMCSA regulations.
• Assist the Operations Scheduler with drivers’ weekly schedules, vacations, and time-off requests.
• Orient and develop new drivers.
• Assist with compiling, monitoring, managing, and implementing driver performance metrics and incentive programs, if applicable.
• Manage fleet utilization; track vehicle and equipment status; monitor the Out of Service report; and coordinate with Penske/Ryder as needed.
• Ensure compliance with DOT hours-of-service requirements.
• Respond timely and effectively to breakdowns and accidents.
• Oversee assigned hub locations, potentially traveling overnight to assess routes and Drivers.
• Assist the Router with daily route planning as needed.
• Work with the Safety Manager on safe driving techniques, proper lifting, and training in required DOT regulations.
• Accept and assist with special projects as required.

Benefits

• Medical, dental, and vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company-paid life, AD&D, short-term, and long-term disability
• 401(k) retirement plan with company match
• Paid time off, including vacation, sick, and discretionary time
• Paid holidays
• Employee assistance programs
• Discount programs
• Tuition reimbursement program
• Competitive salary and bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED