Transportation Supervisor Perishables

BJ's Wholesale Club • Elkton, MD

2d

About The Position

Coordinate and supervise daily transportation and dispatch functions, including shipping, safety, and backhaul management, in accordance with DOT and FMCSA compliance standards. The role works with vendors, customers, and team members associated with BJ’s Logistics and supervises drivers, third-party carriers, and transportation equipment providers.

The supervisor oversees driver onboarding, retention, training, performance, and safety; monitors transportation systems, compliance, and performance metrics; and coordinates dispatch, routing, staffing, equipment, and driver documentation. The role also responds to operational issues, investigates accidents, analyzes data to identify improvements, and supports efficient, compliant, and profitable transportation operations.

Requirements

• High school diploma or GED required.
• At least two years of transportation experience in an operations environment.
• Working knowledge of DOT, OSHA, and general transportation regulations.
• Basic knowledge and understanding of DOT Hours of Service.
• Strong math skills to identify opportunities and justify action-plan recommendations.
• Ability to work on multiple projects concurrently in a collaborative environment.
• Ability to remain calm and focused while prioritizing requests from multiple sources.
• Accuracy and attention to detail.
• Proficiency with email, word processing, and spreadsheets.
• Ability to provide clear, constructive feedback, coaching, and counseling.
• Ability to maintain the confidentiality of team-member and company information.
• Ability to read, write, speak, and understand English.
• Ability to read small print on packaging and paperwork, with or without corrective lenses.
• Ability to accommodate flexible schedules, including nights, weekends, and holidays.
• Ability to travel up to 15% of the time.
• Ability to lift up to 50 pounds frequently and 100 pounds rarely.
• Ability to use job-related equipment safely and accurately after training.
• Ability to sit for continual periods while driving; stand, walk, bend, and squat frequently; grasp, reach, push, or pull frequently; and step on and off a truck multiple times per day.
• Ability to adjust to fluctuating temperatures, including freezing temperatures as low as -20 degrees Fahrenheit.
• Ability to occasionally work in a noisy warehouse environment and wear appropriate personal protective equipment.
• Ability to handle and be physically near products that may contain food allergens.

Nice To Haves

• Some college coursework, continuing technical education, or comparable business experience.
• Bachelor’s degree with a transportation, logistics, or supply chain focus.
• CDL Class A license.
• Certifications in LEAN, Six Sigma, ISO 9001, transportation, or related areas.
• Dispatch and/or supervisory experience.
• Knowledge of Transportation Management Systems (TMS).

Responsibilities

• Supervise, train, and mentor transportation team members.
• Manage driver onboarding, retention, and training, including DOT and FMCSA training for drivers and transportation and warehouse team members.
• Enforce DOT safety policies and practices and participate in driver compliance meetings, quarterly driver meetings, and ride-alongs.
• Monitor, maintain, and report safety and compliance metrics, including CSA metrics.
• Conduct annual driver performance reviews and provide ongoing coaching about customer service, safety, performance, earnings, and utilization.
• Initiate accident procedures, monitor Drive Cam events, and conduct accident investigations.
• Monitor systems, KPIs, and transportation functions and programs for accuracy, efficiency, DOT compliance, and profitability.
• Review, validate, and maintain Hours of Service processes and files in applicable software.
• Collect and analyze data to identify opportunities and solutions for improving transportation functions and programs.
• Monitor TMW Systems daily to maintain load and route information and support efficient routing, scheduling, and on-time performance.
• Monitor staffing and workload, coordinate driver paid time off, and ensure sufficient employed and spot-lease carriers are available to meet schedules and deadlines.
• Monitor vendor audits, invoicing, equipment leases, and maintenance for accuracy, proper scheduling, and compliance.
• Respond proactively to breakdowns, late trucks, direction requests, product discrepancies, and customer or vendor changes and updates.
• Involve team members in discussions about process improvements.
• Maintain local driver files and coordinate with the Compliance group on centrally maintained driver qualification files.
• Dispatch outbound drivers with complete load instructions and parameters.
• Check in drivers and ensure documentation, returns, and credits are processed promptly after route completion.
• Ensure equipment maintenance is completed routinely and as needed.
• Perform other duties as assigned.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans and optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED