Transportation Supervisor Perishables

BJ's Wholesale Club•Elkton, MD
•$58,000 - $74,000

About The Position

Coordinate and supervise daily transportation and dispatch functions, including shipping, safety, and backhaul management, in compliance with DOT and FMCSA standards. The role works with vendors, customers, and BJ’s Logistics team members, and supervises drivers, third-party carriers, and transportation equipment providers. The Transportation Supervisor oversees driver onboarding, training, retention, performance, and compliance; monitors transportation systems, metrics, routing, staffing, equipment, and vendor processes; and addresses operational concerns such as breakdowns, late trucks, and product discrepancies. The position also dispatches and checks in drivers, maintains driver files, and helps identify improvements to transportation operations. The role requires a high school diploma or GED and at least two years of transportation experience in an operations environment. Some college coursework, technical education, a bachelor’s degree focused on transportation, logistics, or supply chain, a Class A CDL, and relevant certifications are preferred. The position includes physical work and exposure to warehouse and truck environments, and may require travel up to 15%.

Requirements

  • High school diploma or GED required.
  • At least two years of transportation experience in an operations environment.
  • Working knowledge of DOT, OSHA, and general transportation regulations.
  • Basic knowledge and understanding of DOT Hours of Service.
  • Strong math skills to identify opportunities and support action-plan recommendations.
  • Ability to work on multiple projects concurrently in a collaborative environment.
  • Ability to remain calm and focused while prioritizing requests from multiple sources.
  • Accuracy and attention to detail.
  • Computer proficiency, including email, word processing, and spreadsheets.
  • Ability to provide clear, constructive feedback, coaching, and counseling.
  • Ability to maintain the confidentiality of team member and company information.
  • Ability to read, write, speak, and understand English.
  • Ability to read small print on packaging and paperwork, with or without corrective lenses.
  • Ability to accommodate flexible schedules, including nights, weekends, and holidays, to meet customer needs.
  • Ability to travel up to 15% of the time.
  • Ability to lift up to 50 pounds frequently and 100 pounds rarely.
  • Ability to use job equipment safely and accurately after training.
  • Ability to sit for extended periods while driving; stand, walk, bend, and squat frequently; grasp, reach, push, or pull frequently; and step onto and down from trucks multiple times per day.
  • Ability to tolerate fluctuating temperatures, including freezing temperatures as low as -20°F, and occasionally work in a noisy warehouse.
  • Ability to work while wearing appropriate personal protective equipment.
  • Ability to handle and be physically near products that may contain food allergens.

Nice To Haves

  • Some college coursework, continuing technical education, or comparable business experience.
  • Bachelor’s degree focused on transportation, logistics, or supply chain.
  • CDL Class A license.
  • Certifications in LEAN, Six Sigma, ISO 9001, transportation, or related areas.
  • Dispatch and/or supervisory experience.
  • Knowledge of Transportation Management Systems (TMS).

Responsibilities

  • Supervise, train, and mentor transportation team members.
  • Manage driver onboarding, retention, and training.
  • Provide DOT and FMCSA training for drivers and transportation and warehouse team members.
  • Enforce DOT safety policies and practices to maintain compliance.
  • Participate in recurring driver DOT compliance meetings, quarterly driver meetings, and quarterly ride-alongs.
  • Monitor, maintain, and report safety and compliance metrics, including CSA metrics.
  • Conduct annual driver performance reviews and provide ongoing coaching on customer service, safety, and driver metrics.
  • Initiate accident procedures, monitor Drive Cam events, and conduct accident investigations.
  • Monitor systems, KPIs, transportation functions, and programs for accuracy, efficiency, DOT compliance, and profitability.
  • Review, validate, and maintain Hours of Service processes and files in applicable software.
  • Analyze data to identify improvement opportunities and solutions for transportation functions and programs.
  • Monitor TMW Systems daily and maintain load and route information to support efficient routing, scheduling, and on-time performance.
  • Monitor staffing and workload, coordinate driver paid time off, and ensure sufficient employed and spot lease carriers are available for assigned loads.
  • Monitor vendor audits, invoicing, equipment leases, and maintenance for accuracy, scheduling, and compliance.
  • Respond to operational concerns and inquiries, including breakdowns, late trucks, directions, product discrepancies, and customer or vendor updates.
  • Involve team members in discussions about process improvements.
  • Maintain local driver files and coordinate with the Compliance group on centrally maintained driver qualification files.
  • Dispatch outbound drivers with complete load instructions and parameters.
  • Check in drivers and ensure documentation, returns, and credits are processed promptly after route completion.
  • Ensure equipment maintenance is performed routinely and as needed.
  • Perform other duties as assigned.

Benefits

  • Weekly pay.
  • Access to earned pay before payday (a fee may apply).
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
  • Paid vacation, personal, sick, holiday, bereavement, and jury duty leave.
  • Medical plans and optional dental, vision, Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount.
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