Transportation Supervisor - Baraboo

Sysco•Baraboo, WI

About The Position

This is an operations position responsible for supervising delivery activities, including managing and directing delivery staff, ensuring compliance with government regulations, and overseeing the safety and security of the delivery department. The supervisor manages daily delivery operations, staff performance, customer service, regulatory compliance, productivity, and associate engagement. The role may also require performing the duties of supervised associates and other related duties as needed and qualified. The associate works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call periods. Occasional travel to other operating companies or the corporate office may be required based on business needs. The role involves exposure to varied environmental conditions and physical demands, with reasonable accommodations available to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED, or an equivalent combination of education and related experience.
1–3 years of related experience and/or training.
Completion of a Sysco-approved defensive driving program.
Ability to engage and lead individual and team discussions and meetings.
Ability to work proactively and constructively with peers and associates in other departments, operating companies, and Corporate.
Ability to solve practical problems and handle situations with limited standardization; interpret written, oral, diagrammed, or scheduled instructions.
Working knowledge of Federal Motor Carrier Safety Regulations.
Ability to apply relevant policies consistently, objectively, and in a timely manner; follow established procedures and comply with local, state, and federal regulations.
Ability to manage deadline-oriented pressures and customer-service issues and make timely independent decisions in support of company policies and procedures.
Ability to read and interpret business, professional, technical, and governmental materials; write reports, business correspondence, and procedure manuals; and present information and respond to questions from varied audiences.
Knowledge of spreadsheet and word-processing software, ability to learn Sysco technology software and programs, and excellent computer skills.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Physical ability to regularly talk or hear; frequently stand, walk, sit, handle or feel objects, reach, and climb or balance; occasionally stoop, kneel, crouch, or crawl; occasionally lift or move up to 100 pounds and push or pull up to 350 pounds.
Ability to meet the job's vision requirements, including close, distance, color, and peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

A 2-year or 4-year college degree in Business Management, Supply Chain Management, or a similar major.
HazMat certification.
A valid Class A Commercial Driver License meeting Company standards.

Responsibilities

Supervise the daily work and safety of Delivery Associates, including compliance with standard operating procedures and planned routes, and the provision of safe, efficient customer service.
Ensure Delivery Associate compliance with local, state, and federal regulations, including DOT and OSHA requirements, and ensure electronic logs are current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including additional workdays and shifts as needed.
Oversee proper selection and utilization of company assets for the Delivery department.
Organize required repairs with the appropriate departments.
Review delivery functions and productivity reporting.
Suggest efficiency ideas and cost-reduction measures and assist with implementing delivery changes.
Interpret, train on, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and recordkeeping requirements.
Communicate with Sales Management and Marketing Associates to resolve customer or delivery opportunities and issues collaboratively.
Visit customer locations to address issues and assess delivery difficulty.
Support associate relations through regular department or pre-shift meetings and ongoing interaction.
Maintain open communication with associates by answering questions and explaining policies and procedures; monitor associate morale and respond to ideas for improving engagement and enablement.
Coordinate with the Safety department on training, associate observations, preferred work methods, accident investigations, root-cause determination, and routine safety inspections.
Make recommendations for disciplinary action or behavior modification when required.
Carry out management functions related to staff selection, development, discipline, performance reviews, and terminations.
Perform the duties of supervised associates and other related duties as needed and qualified.