Transportation Supervisor I - Los Angeles, CA

reliance•Vernon, CA

13h

About The Position

This position is in the Delivery family and oversees and coordinates day-to-day delivery operations. The Transportation Supervisor I supervises staff, ensures they receive appropriate training and understand processes, monitors performance, and resolves issues. The role coordinates production and delivery activities, supports staff with loading and delivery problems, and ensures that safety procedures and applicable government and traffic regulations are followed. The position also coordinates vehicle maintenance scheduling, reviews shipping and transportation documents, investigates lost or damaged material complaints, reports traffic incidents, and recommends improvements to delivery methods and equipment performance. It supports staff development through training, mentoring, meetings, and performance feedback, and may assist with hiring recommendations. When needed, the supervisor secures backhauls, manages routing, interprets shipping specifications, uses a warehouse management system to open and close shipments, prepares bills of lading, communicates with customers to schedule shipments, and verifies shipping-document accuracy. The role is classified as light work, involving exertion of up to 20 pounds of force frequently.

Requirements

1–2 years of relevant supervisory experience, or an equivalent combination of education and experience providing the required knowledge, skills, and abilities.
High school diploma or GED.
Advanced knowledge of laws and government regulations and/or agency rules pertaining to interstate transportation.
Ability to multitask, prioritize, and manage time effectively.
Ability to plan work, establish clear directions and objectives, and distribute workload for staff.
Ability to effectively supervise, delegate, and coach staff.
Ability to set clear expectations, follow through, and ensure expectations and accountabilities are met.
Excellent oral and written communication skills.
Strong analytical and problem-solving skills.
Ability to make sound decisions based on analysis, knowledge, experience, and judgment.
Ability to initiate and maintain cooperative relationships with coworkers and internal and external customers.

Responsibilities

Oversee and coordinate day-to-day delivery operations.
Supervise staff and ensure appropriate training, process understanding, performance of duties, and issue resolution.
Assist staff with problems that occur during loading or delivery.
Coordinate production and delivery activities.
Implement and ensure compliance with company delivery safety procedures.
Ensure compliance with government and traffic regulations, including heavy weight permits, vehicle registration, and safety alert investigations.
Review documents to ensure they comply with transportation requirements and shipment destinations.
Coordinate scheduling or routing of equipment through approved maintenance locations.
Investigate complaints regarding lost or damaged material to determine responsibility.
Follow company procedures for reporting traffic incidents.
Recommend measures to improve delivery methods and equipment performance.
Suggest changes in equipment use to increase efficiency.
Ensure staff have the information needed to do their jobs and follow up as needed.
Effectively lead group meetings with staff.
Assist in the hiring process and/or make recommendations.
Ensure staff are fully trained for the jobs they perform.
Motivate, mentor, train, and develop staff.
Prepare and conduct constructive, timely performance feedback for staff development.
Address staff situations appropriately when required.
Secure backhauls, manage routing, and interpret shipping order specifications when needed.
Use a warehouse management system to open and close shipments and prepare accurate bills of lading for outbound freight.
Communicate with customers to schedule shipments.
Ensure the accuracy of all shipping documents.
Adhere to safety processes and protocols.