Transportation Specialist - Full time

Banyan Brand•Pompano Beach, FL
•Onsite

About The Position

Banyan Treatment Centers is seeking a dependable Patient Transporter to provide safe, timely, and compassionate transportation for patients throughout their treatment journey. The role helps patients reach appointments, programming, and discharge destinations safely and respectfully, in accordance with organizational standards. The Patient Transport Specialist supports a structured, patient-centered environment by maintaining safety, confidentiality, and professionalism during transportation activities and collaborating with clinical and operations teams. The position is full-time and on-site in Pompano Beach. It reports to the Transportation Supervisor / Operations Leadership.

Requirements

  • Valid driver’s license and an acceptable driving record in accordance with company insurance requirements.
  • At least 21 years of age to meet motor vehicle insurance eligibility requirements.
  • Ability to operate company vehicles safely and responsibly.
  • Strong communication skills and ability to maintain professionalism in patient-facing situations.
  • Ability to work effectively within a multidisciplinary treatment environment.
  • Prior experience in a transportation, driving, or patient-facing role with safety responsibilities.

Nice To Haves

  • Experience in a healthcare, behavioral health, or substance use treatment setting is preferred.

Responsibilities

  • Safely transport patients to and from medical appointments, treatment programming, recreational activities, and discharge destinations as assigned.
  • Ensure patients are transported on time and in accordance with scheduled programming and facility needs.
  • Maintain patient safety, dignity, confidentiality, and professional boundaries during transports.
  • Provide reassurance and appropriate support to patients while following behavioral health safety protocols.
  • Operate company vehicles in compliance with traffic laws, insurance requirements, and organizational policies.
  • Maintain cleanliness, readiness, and proper stocking of assigned vehicles.
  • Promptly report vehicle maintenance needs, incidents, accidents, and safety concerns.
  • Follow safety, emergency response, and infection control protocols during transportation activities.
  • Coordinate transportation schedules and patient needs with clinical, nursing, and operations staff.
  • Timely report patient concerns, incidents, and behavioral observations to appropriate staff.
  • Support facility operations as needed to promote continuity of care and patient safety.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Short- and long-term disability coverage
  • 401(k) with employer match
  • Paid time off and holidays
  • Employee assistance and wellness programs
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